Ellen Brown
Denver,CO
Summary
Experienced Armed and Unarmed Security Guard with 5 years of proven experience protecting people, property, and assets in high-visibility and high-risk environments. Skilled in patrol operations, access control, surveillance, incident response, and de-escalation. Holder of a Minnesota Permit to Carry with a strong understanding of firearms safety, use-of-force policies, and professional conduct. Dependable, alert, and ready to meet Colorado security requirements.
Overview
16
16
years of professional experience
Work History
Loctician
Idreese's Lavish Locs
Denver, CO
02.2010 - Current
- Performed loc installations, retwists, and repairs for diverse hair textures
- Conducted scalp assessments and recommended personalized hair care routines
- Provided natural hair treatments including detoxes, oil therapies, and moisturizing services
- Educated clients on proper maintenance and long-term loc care
- Maintained a clean, sanitized, and professional work environment
- Built strong client relationships resulting in repeat business and referrals
Home Care and Community Services
Companion Home Care and Community Services LLC
Hopkins, MN
04.2024 - 12.2025
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Security Officer
State Wide Protective Security Agency
Fridley, MN
03.2019 - 03.2024
- Monitored premises to ensure safety and security of personnel and property.
- Responded effectively to emergency situations, coordinating with law enforcement as necessary.
- Conducted regular patrols, identifying and reporting potential security risks.
- Trained new security officers on protocols, fostering a knowledgeable team environment.
- Developed incident reports detailing occurrences for management review and policy improvement.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Education
No Degree - Medical Billing And Coding
Everest Institute
Eagan, MN05-2013
Associate of Science - Addiction Counseling
Minneapolis Community And Technical College
Minneapolis, MN06-2009
Skills
- Armed & Unarmed Security Operations
- Friendly, positive attitude
- Firearms Safety & Use-of-Force Compliance
- Teamwork and collaboration
- Patrol (Foot & Vehicle)
- Surveillance & CCTV Monitoring
- Access Control & Badge Verification
- Incident Documentation & Reporting
- Conflict De-escalation
- Problem-solving
- Emergency Response Procedures
- Customer & Public Interaction
- Radio & Communication Systems
Timeline
Home Care and Community Services
Companion Home Care and Community Services LLC
04.2024 - 12.2025
Security Officer
State Wide Protective Security Agency
03.2019 - 03.2024
Loctician
Idreese's Lavish Locs
02.2010 - Current
No Degree - Medical Billing And Coding
Everest Institute
Associate of Science - Addiction Counseling
Minneapolis Community And Technical College