Summary
Overview
Work History
Education
Skills
Leadership Experience
Training
Timeline
Generic

Ellen Brusie

Franklinton,NC

Summary

Seasoned Testing and Quality Engineer with over 20 years of hands-on experience excelling in the creation, refinement, and deployment of test instructions to enhance quality and operational efficiency. Demonstrated mastery across diverse test methodologies, leveraging tools such as Jira and Azure Dev Ops to drive process optimization and performance enhancement. A track record of spearheading continuous improvement initiatives within Quality Engineering domains, leveraging technical acumen to drive organizational excellence. Recognized for implementing targeted strategies aimed at mitigating error rates and streamlining corporate processes to align with business objectives.

Overview

18
18
years of professional experience

Work History

Expert Quality Engineer

Veradigm (formerly Allscripts)
01.2018 - Current
  • Championed Agile development as Scrum Master for 2 teams, overseeing sprint planning, backlog grooming, daily scrums, sprint reviews, and retrospectives to ensure optimal team collaboration and productivity
  • Involved in transition from Azure Dev Ops to JIRA and Jenkins for defect, build, test case, and documentation tracking resulting in enhanced agile practices and build management efficiency
  • Assured product quality through meticulous development of 'net-new' manual and automated test scripts, ensuring high-level test execution coverage and adherence to requirements
  • Led sprint reviews and planning meetings, fostering full team engagement and alignment with project goals
  • Proactively mitigated risks and escalated issues to technology management, contributing to timely resolutions
  • Spearheaded environment setup for diverse configurations required for release testing, optimizing testing processes
  • Conducted root cause analysis to identify core reasons for failures and errors, driving process improvements to minimize errors
  • Developed comprehensive traceability documentation to facilitate fault investigation and defect resolution
  • Effectively trained and mentored junior engineers, providing guidance and direction in testing methodologies and tools
  • Demonstrated proficiency in SQL, Postman, Fiddler, and WcfTestClient, ensuring thorough validation of system functionalities.
  • Facilitated training sessions for team members on quality management principles and best practices, enhancing overall competency levels within the department.

Senior Engineer

Veradigm (formerly Allscripts)
01.2013 - 01.2018

Played a dual role as Agile Development Scrum Master and integral team member, orchestrating sprint planning and story pointing sessions to ensure efficient allocation of resources and timely delivery of project milestones

  • Spearheaded QA estimation, meticulously crafted test cases, and executed comprehensive testing within 2-week sprint cycles, ensuring delivery of high-quality software products
  • Took charge of QA environment creation and maintenance, optimizing testing processes and facilitating smooth testing operations
  • Installed daily builds, ensuring continuous integration, and enabling rapid feedback loops for development iterations
  • Proactively identified opportunities for process enhancements, resulting in significant decrease in errors and improved overall efficiency
  • Led problem-solving initiatives to swiftly identify and implement permanent resolutions to quality and productivity issues, fostering culture of continuous improvement and excellence.

Senior QA Analyst

Med3000
01.2011 - 01.2013
  • Engaged as key participant in Sprint Planning and story-pointing sessions, contributing insights to ensure accurate resource allocation and realistic goal setting
  • Held responsibilities for QA estimation, meticulously crafting test cases, and executing thorough testing within 2-week sprint cycles, maintaining high standards of product quality and adherence to timelines.

Quality Assurance Lead

Credit-Suisse
01.2006 - 01.2011
  • Led a team of fifteen testers dispersed globally, overseeing testing assignments and defect resolution within the development group, ensuring cohesive collaboration and efficient workflow management
  • Conducted meticulous functional and regression testing, logging defects, and diligently following through to resolution, maintaining product integrity and user satisfaction
  • Pioneered the development of a comprehensive QA Process flow implemented in Quality Center, streamlining defect entry and resolution procedures for new development initiatives, enhancing efficiency and accuracy
  • Directed day-to-day activities of the quality assurance department, fostering a culture of excellence and teamwork, and establishing strong rapport with team members to facilitate effective communication and coordination
  • Acted as a primary point of contact for the QA team, addressing user-reported problems and inquiries promptly and effectively, ensuring seamless resolution and user satisfaction.

Education

Master of Business Administration -

University of North Florida
Jacksonville, FL
12.1995

Bachelor of Science – Finance, Investments -

Babson College
Babson Park, MA
05.1991

Skills

  • API Testing Using Postman and SoapUI
  • Proficiency in Network Traffic Analysis using Fiddler
  • Use of C# for functional tests
  • Defect Tracking using Jira and Azure Dev Ops
  • Extensive Sql use for database testing and analysis
  • Failure Investigation and Analysis
  • Process Change Documentation
  • Team Collaboration
  • SDLC using both Waterfall and Agile
  • Experienced Scrum Master
  • Root Cause Analysis
  • Attention to Detail
  • Test Plan Development and Management using Azure Dev Ops
  • Issue Resolution

Leadership Experience

  • Credit Suisse IT Rising Star 2010
  • Credit Suisse Center of Excellence Top Talent Winner 2010
  • Misys Employee of the Month 2004
  • Worldcom All-Star Award 2000

Training

  • IC Agile Certified Professional - Agile Testing
  • C# Programming
  • QAI - Defining & Validating Software Requirements
  • Technical Leadership Workshop
  • Practical Software Training Methods - Learning Tree International
  • SQL: Data Handling Techniques Computer-Based Training
  • SQL: Database Queries Computer-Based Training

Timeline

Expert Quality Engineer

Veradigm (formerly Allscripts)
01.2018 - Current

Senior Engineer

Veradigm (formerly Allscripts)
01.2013 - 01.2018

Senior QA Analyst

Med3000
01.2011 - 01.2013

Quality Assurance Lead

Credit-Suisse
01.2006 - 01.2011

Master of Business Administration -

University of North Florida

Bachelor of Science – Finance, Investments -

Babson College
Ellen Brusie