Summary
Overview
Work History
Education
Skills
Timeline
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Ellen Burris

Decatur,IL

Summary

Dynamic Payroll Specialist with a proven track record at Archer Daniels Midland Company, excelling in efficient payroll processing and employee onboarding coordination. Recognized for enhancing payroll accuracy and fostering strong employee relationships through exceptional communication skills. Adept at reviewing payroll data to ensure compliance and confidentiality while driving continuous improvement initiatives.

Overview

25
25
years of professional experience

Work History

Payroll Specialist

Archer Daniels Midland Company
08.2021 - Current
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
  • Created new hire and termination documents for payroll.
  • Processed timecards and payroll data for team of employees.

Debt Collection Specialist

Archer Daniels Midland Company
10.2019 - 08.2022
  • Mitigated potential legal issues by ensuring strict adherence to federal and state regulations governing debt collections.
  • Decreased delinquency rates through consistent follow-ups, negotiation skills, and timely resolution of disputes.
  • Contributed to the ongoing success of the collections team by sharing knowledge, expertise, and best practices with colleagues for continuous improvement efforts.
  • Assisted in developing new policies for credit control that resulted in improved credit risk management practices within the organization.
  • Advised clients on best practices for managing their accounts receivable portfolio to minimize future delinquencies effectively.
  • Recovered outstanding debts by implementing effective collection strategies and maintaining professional communication with debtors.
  • Provided exceptional customer service during collections calls, leading to positive feedback from clients and improved relationships with debtors.
  • Identified and contacted customers with overdue accounts to address payment status.
  • Negotiated payment plans with customers to prevent accounts from entering collections.
  • Contacted customers to discuss past-due accounts and negotiated payment plans.
  • Established relationships with customers to encourage payment of delinquent accounts.

Documentation Clerk

Archer Daniels Midland Company
07.2000 - 11.2019
  • Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
  • Identified areas of weakness and recommended or implemented process improvements.
  • Converted documents from one application to another.
  • Collaborated across departments and levels of management to gain consensus on procedural documentation.
  • Uploaded company procedures and policies to EDMS, routing for approval and training.
  • Carefully reviewed all documents and reports for completeness and accuracy.
  • Developed solid relationships with key stakeholders at Customs offices to expedite clearance procedures for time-sensitive shipments.
  • Liaised with clients to gather necessary information for preparing accurate and compliant export paperwork.
  • Facilitated communication between clients, carriers, and regulatory authorities to resolve disputes or delays related to documentation matters efficiently.
  • Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
  • Managed import and export of hazardous materials in compliance with applicable laws and regulations.
  • Processed customs declarations and maintained records of customs documents.
  • Enhanced customer satisfaction with timely delivery of export goods, coordinating closely with shipping companies.
  • Ensured timely payment processing for all international transactions by accurately preparing invoices as per contractual agreements with clients.
  • Improved accuracy of export documents by conducting thorough audits and rectifying discrepancies.

Education

High School Diploma -

MacArthur High School
Decatur,IL

No Degree - Accounting And Business Courses

Richland Community College
Decatur, IL

Mr. John School of Cosmetology
Decatur, IL
09-1982

Skills

  • Efficient payroll processing
  • Employee onboarding coordination
  • Payroll data review

Timeline

Payroll Specialist

Archer Daniels Midland Company
08.2021 - Current

Debt Collection Specialist

Archer Daniels Midland Company
10.2019 - 08.2022

Documentation Clerk

Archer Daniels Midland Company
07.2000 - 11.2019

High School Diploma -

MacArthur High School

No Degree - Accounting And Business Courses

Richland Community College

Mr. John School of Cosmetology

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Ellen Burris