Ellen Byrne
Northville,Michigan
Summary
Dynamic leader with a proven track record in strategic planning and operational excellence, significantly enhancing brand presence and profitability through innovative strategies. Demonstrated expertise in organizational development and effective cross-functional team management. Proficient in Microsoft Productivity Tools and CRM systems, including Yardi, combining technical skills with inspirational leadership to drive results. Career goals include further leveraging these competencies to lead transformative initiatives that foster growth and efficiency.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Regional Vice President of Operations
Commonwealth Senior Living
08.2022 - 01.2025
- Oversaw operations across various Independent Living, Assisted Living, and Memory Care Communities.
- Facilitated management transition for four distinct communities.
- Operational oversight through four construction projects.
- Developed and executed strategic initiatives to establish strong brand presence in Michigan.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Conducted strategic planning and forecasting to drive informed decision-making.
- Collaborated with various departments to identify operational challenges and plan corrective actions.
- Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
Executive Director
Anthology Senior Living
03.2020 - 08.2022
- Oversaw daily operations at Assisted Living/Memory Care facilities from March 2020 to August 2022.
- Recruited, hired, and trained employees on operations and performance expectations.
- Oversaw departmental leadership, budget control, and fiscal outcomes.
- Maintained strong relationships with vendors to optimize contract efficiency.
- Capital budget development and disbursement.
- Drove revenue by cultivating successful client relations.
- Led strategic planning and execution to enhance profitability and company growth.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
Senior Development Manager, Corporate
Presbyterian Villages of Michigan
10.2016 - 11.2019
- Managed the full project lifecycle from concept through delivery, ensuring alignment with business objectives.
- Collaborated with team members to develop and manage project proformas.
- Cultivated and maintained productive partnerships with vendors.
- Managed comprehensive oversight of FFE activities for both renovation and new construction projects.
- Served as liaison coordinating efforts across marketing, technology, operations, and Facilities Advancement team.
- Provided support for budget scheduling and timeline development.
- Collaborated on analyzing feasibility through market research and designing programs.
Executive Director, The Village of Westland
Presbyterian Villages of Michigan
01.2011 - 11.2016
- Day-to-day operational management of a 200+ bed Independent Living, Assisted Living, and Memory Care campus (70+ employees).
- Ensured effective financial management through budget creation, achieving positive Debt Service Coverage.
- Vendor relations, including dining and home-care contracts.
- Developed and allocated capital budget.
- Managed communications across marketing, community, staff, board, and family stakeholders.
Executive Director
Arden Courts Alzheimer's Assisted Living
01.2004 - 01.2011
- Oversaw daily operations of a 60-bed assisted living community, specializing in dementia care.
- Successfully managed budgets and financial operations, ensuring positive net operating income annually.
- Coordinated interactions aligning business objectives.
- Delivered educational sessions addressing Alzheimer's disease and related dementias.
- Recruited, hired, and trained employees on operations and performance expectations.
Managing Director
Mosaic Youth Theatre Detroit
01.2001 - 01.2003
- Management of Non-profit performing arts organization
- Budget development and execution
- Writing Job Descriptions and Policies/Procedures
- Special Event planning
- Governance - coordinating all board materials, participating as Ex-officio member of the Executive Committee
Executive Director, various locations
Sunrise Assisted Living
01.1999 - 01.2001
- Leadership with the opening of 3 local properties (Farmington Hills, Northville and West Bloomfield
- Property Director from ground breaking through operations
- Pre-opening sales & marketing
- Pre-leasing and community relations
- Hiring, training and staffing
- Budget development
- Oversight of lease signing and move-in process
Director of Community Relations/Sales and Mktg
Sunrise Assisted Living (Kensington AL)
01.1998 - 01.1999
- Pre-leasing events, media relations, and community outreach
- Community lease-up - all units leased prior to building opening
- Transferred to the Executive Director in-training program shortly after the property opening and served as interim Executive Director until replacement arrived
Education
Bachelor of Music - Music Therapy
Southern Methodist University
Dallas, TX01.1989
Skills
- Organizational development
- Operational excellence
- Leadership training
- Strategic planning and execution
- Budget control
- Performance analysis
- Proficient in Microsoft Productivity Tools
- CRM proficiency: Yardi, REPS, PCC
- Cross-functional team management
- Cost analysis and savings
Committees Affiliations
- Facilities Advancement
- Strategic Planning
- Diversity & Inclusion
- Finance
- Marketing
- Benevolence
- Executive Director Council
- Board Management
- Member HCAM/NCAL Legislative Committee
Accomplishments Projects
- Certified Dementia Practitioner
- Member of the Legislative Committee for the Health Care Association of Michigan
- Program development and implementation of the Harry and Jeannette Weinberg Green Houses at Thome Rivertown Neighborhood including operational liaison, program planning, contract development and negotiation, hiring, training, licensing (Homes for the Aged) and coordination with www.greenhouseproject.org.
- Co-presentor at the 2017 Senior Living Association Conference
- Project & Development consulting from architectural drawings through property opening of Lakeshore Senior Living, St. Clair Shores - participated in overall design including re-design of Memory Care neighborhood. Budget creation and implementation, oversight of contract financials. Licensing for 22 bed Memory Care neighborhood (Homes for the Aged).
- Presented at the 2018 American Society on Aging - Affordable CCRC - Thome Rivertown Neighborhood.
- Served 3 years on the Community Collaborative Resource Committee (Elder Abuse/Neglect prevention) for Oakland, Macomb and Wayne Counties.
- Mentoring of marketing and new Executive Directors (Sunrise Senior Living, Arden Courts and Presbyterian Villages of Michigan).
- Wrote a successful $80,000 grant from the Skillman Foundation (Mosaic).
- Multi-year member of the Memory Walk - walk to end Alzheimer's (Arden Courts and PVM).
- Navigated a significant Covid 19 outbreak: managing and training of PPE usage, staffing and family challenges.
Previous Experience
Music Therapist/Intake specialist, Botsford General Hospital, 1993, 1998
Accomplishments
- Member of the Legislative Committee for the Health Care Association of Michigan
- Program development and implementation of the Harry and Jeannette Weinberg Green Houses at Thome Rivertown Neighborhood, including operational liaison, program planning, contract development and negotiation, hiring, training, licensing (Homes for the Aged), and coordination with www.greenhouseproject.org (PVM)
- Co-presenter at the 2017 Senior Living Association Conference
- Served three years on the Community Collaborative Resource Committee (Elder Abuse/Neglect Prevention) for Oakland, Macomb, and Wayne Counties (PVM)
Certification
- Certified Dementia Practitioner - National Council of Certified Dementia Practitioners
Timeline
Regional Vice President of Operations
Commonwealth Senior Living
08.2022 - 01.2025
Executive Director
Anthology Senior Living
03.2020 - 08.2022
Senior Development Manager, Corporate
Presbyterian Villages of Michigan
10.2016 - 11.2019
Executive Director, The Village of Westland
Presbyterian Villages of Michigan
01.2011 - 11.2016
Executive Director
Arden Courts Alzheimer's Assisted Living
01.2004 - 01.2011
Managing Director
Mosaic Youth Theatre Detroit
01.2001 - 01.2003
Executive Director, various locations
Sunrise Assisted Living
01.1999 - 01.2001
Director of Community Relations/Sales and Mktg
Sunrise Assisted Living (Kensington AL)
01.1998 - 01.1999
Bachelor of Music - Music Therapy
Southern Methodist University
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