Ellen Chialastri
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
15
15
years of professional experience
Work History
Cashier Manager
Hard Rock Cafe
07.2019 - 05.2022
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
-
Deputy Tax and Utility Collector
Borough of Longport
09.2007 - 06.2011
- Billing, collection, reporting and enforcement of both property taxes per and water/sewer charges.
- Responsible for posting of monies received from all departments(except Municipal Court)and preparing of the daily deposit of said payments.
- Responded to in-person payment and request for information from the general public.
- Implemented bar code technology to both the billing and collection process.
- Assisted the Municipal Clerk with responses for request (OPRA) as well as research Borough records for information as needed.
- Worked with Public Works to accurately maintain meter records
Education
Certification of Completion - Principals of Tax Collection I,II,III
Center For Government Services-Rutgers The State University
Millville, NJBachelor of Arts - Historical Studies
Stockton State College
Pomona, NJ05-1983
Skills
- Workflow optimization
- Customer service
- Documentation and reporting
- POS systems
- Cash handling and management
- Till counting
- Customer complaint handling
- Cash handling and security
- Bank deposit preparation
- Payment processing
- Verbal and written communication
- Policy enforcement
Timeline
Cashier Manager
Hard Rock Cafe
07.2019 - 05.2022
Deputy Tax and Utility Collector
Borough of Longport
09.2007 - 06.2011
Certification of Completion - Principals of Tax Collection I,II,III
Center For Government Services-Rutgers The State University
Bachelor of Arts - Historical Studies
Stockton State College
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