Ellen Claus
Crestview,FL
Summary
Meticulous receptionist with extensive experience in appointment scheduling and patient record management. Detail-oriented receptionist with a strong background in appointment scheduling and patient record management. Proven ability to ensure seamless patient interactions and enhance office efficiency.
Overview
18
18
years of professional experience
Work History
Receptionist
Central Carolina Community Hospital
Sanford, NC
01.2009 - 09.2011
- Scheduled appointments, ensuring efficient use of healthcare providers' time.
- Maintained patient records, ensuring accuracy and confidentiality of information.
- Coordinated with medical staff to facilitate timely patient check-ins and admissions.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
Administrative Clerk
Anchor Away/Walden Sierra
Charlotte Hall, Maryland
09.2004 - 04.2006
- Processed incoming correspondence and directed it to appropriate personnel.
- Facilitated communication between departments to enhance workflow efficiency.
- Provided exceptional customer service by addressing inquiries promptly and professionally.
Administrative Manager
United States Army
Fort Bragg, North Carolina
01.2001 - 02.2003
- Managed scheduling and logistics for training exercises and unit events.
- Coordinated administrative functions to support military operations and personnel needs.
- Oversaw office management tasks, ensuring efficient workflow and organization.
- Maintained accurate records and documentation for personnel files and reports.
Photo and Lab/Printer Engineer
United States Army
Fort Bragg, North Carolina
10.1996 - 02.2003
- Generated engineering documentation and oversaw design projects.
Stock Counter
Pulaski Furniture
Pulaski, Virginia
10.1994 - 01.1996
- Conducted accurate inventory counts of furniture and materials.
- Assisted in receiving shipments and verifying product quality.
Sales Associate
Two Thumbs Up Video
Fairlawn, VA
08.1993 - 10.1994
- Assisted customers with product selections and recommendations.
- Processed sales transactions accurately and efficiently.
- Maintained cleanliness and organization of the sales floor.
- Managed inventory levels and organized stock on shelves.
Education
Certified Nursing Aid
Central Carolina Community College
Sanford, NC01-2013
General Studies
Central Carolina Community College
Sanford, NC08-2011
Phlebotomy
Central Carolina Community College
Sanford, NC09-2010
Photo And Lab/Printing
United States Army/Defense Mapping School
Fort Belvoir, VA10-1996
High School Diploma -
Mount View High School
Welch, WV06-1993
Skills
- Appointment scheduling and record management
- Patient coordination and call handling
- Office administration and customer service
- Schedule management
- Communication skills
- Attention to detail
- Team collaboration
- Time management
- Record preparation
- Document control
Timeline
Receptionist
Central Carolina Community Hospital
01.2009 - 09.2011
Administrative Clerk
Anchor Away/Walden Sierra
09.2004 - 04.2006
Administrative Manager
United States Army
01.2001 - 02.2003
Photo and Lab/Printer Engineer
United States Army
10.1996 - 02.2003
Stock Counter
Pulaski Furniture
10.1994 - 01.1996
Sales Associate
Two Thumbs Up Video
08.1993 - 10.1994
Certified Nursing Aid
Central Carolina Community College
General Studies
Central Carolina Community College
Phlebotomy
Central Carolina Community College
Photo And Lab/Printing
United States Army/Defense Mapping School
High School Diploma -
Mount View High School
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