Ellen Coole
Largo,FL
Summary
Dynamic professional with experience as a Receptionist Administrator at Regus Management Group, excelling in customer service and multitasking. Proven ability to streamline processes and enhance client relations. Bilingual in Portuguese and English, skilled in simultaneous interpretation and written translation, fostering effective communication and cultural understanding.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2026
2026
years of professional experience
Work History
Cleaning Assistant
Angela’s Cleaning
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
Translator and Interpreter Portuguese/English
Self Employed Services
02.2010 - Current
- Translated documents from Portuguese to English.
- Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
- Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
- Improved cultural understanding among colleagues by providing language training sessions and workshops on foreign customs and practices.
Amazon FBA Seller
Amazon
03.2020 - 07.2022
- Streamlined order fulfillment process, reducing shipping times and ensuring timely deliveries for customers.
- Conducted thorough product research to identify profitable niches in the marketplace, resulting in successful product launches.
- Increased product sales by optimizing Amazon listings with keyword research and market analysis.
- Monitored account health to maintain good standing with Amazon, leading to improved seller metrics.
Receptionist Administrator
Regus Management Group
07.2009 - 05.2010
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Education
Universidade De Uberaba
Brazil01.2000
Skills
- Fast learner
- Multitasking and time management
- Customer service
- Customer and client relations
- Fluent bilingualism
- Excellent listening
- Simultaneous interpretation
- Written translation
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Limited Working
Timeline
Amazon FBA Seller
Amazon
03.2020 - 07.2022
Translator and Interpreter Portuguese/English
Self Employed Services
02.2010 - Current
Receptionist Administrator
Regus Management Group
07.2009 - 05.2010
Cleaning Assistant
Angela’s Cleaning
Universidade De Uberaba
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