ELLEN COURVILLE
BOCA RATON,FL
Summary
Enthusiastic Front Desk Coordinator with 15+ years of experience in the medical field. Offering friendly, solution-oriented problem-solving and organizational skills. Cultivating office community of professionalism and functionality.
Overview
12
12
years of professional experience
Work History
Front Desk Coordinator
Florida Woman's Care
Boca Raton, FL
08.2015 - Current
- Manage high volume medical office front desk including patient scheduling and coordinating further treatment.
- Verify insurance and obtain benefit information and prior authorizations.
- Organize and maintain patient chart filing system to promote quick data finding for staff.
- Manage office logistics by scheduling appointments, maintaining files and collecting payments.
- Register and verify patient records before triage with most up-to-date information.
Medical Billing Manager
David Mishkel, MD
Boca Raton, FL
10.2012 - 07.2015
- Managed daily posting of medical charges and submitted electronic claims.
- Reviewed medical billing problems, researched issues and resolved concerns.
- Worked with patients to develop payment plans and bring accounts current.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Checked coding procedures, monitored reports and updated internal files.
Senior Patient Care Coordinator
Outreach Senior Healthcare
Ft. Lauderdale, FL
07.2010 - 03.2012
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Completed documentation for physical, occupational and speech therapy.
- Facilitated communication between physicians and therapists.
- Monitored logistics for patient intake and implementation of proposed courses of treatment.
Education
Associate Degree -
Broward Community College
Skills
- HIPAA Guidelines
- Referral Arrangements
- Medical Office Procedures
- Patient Data Management Systems
- Appointment Scheduling and Confirmation
- EMR Systems
- Clerical Support
Timeline
Front Desk Coordinator
Florida Woman's Care
08.2015 - Current
Medical Billing Manager
David Mishkel, MD
10.2012 - 07.2015
Senior Patient Care Coordinator
Outreach Senior Healthcare
07.2010 - 03.2012
Associate Degree -
Broward Community College
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