Ellen Dery
West point
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
current position
Quality Correctional Care
Lafayette
05.2023 - Current
- Passing Medication
- Taking vitals
- Giving reports to Nurses and jail staff about care of Inmates
- Use of communication skills to ensure the health and safety of patients
Driver
Uber
Dallas Fort Worth
03.2019 - 03.2023
- Transporting customers to their chosen locations
- Kept a clean and comfortable vehicle and travel experience.
- Resolved any customer problematic issues.
- Kept excellent financial records and organizational skills.
Dispatch Coordinator
Chisholm trail transportation
Fort Worth
09.2021 - 11.2022
- Tracked real-time location of vehicles using GPS technology.
- Provided customer service support by responding to inquiries, resolving issues, and providing updates on shipments.
- Verified that all necessary documents are present before releasing the shipment.
- Coordinated and monitored daily delivery routes to ensure timely completion.
- Developed relationships with carriers and vendors to ensure optimal pricing and service levels.
Dispatcher
Kj logistics
Houston
03.2020 - 08.2020
- Resolved customer complaints related to service issues or delays.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Ensured compliance with safety regulations and company policies.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Provided timely updates to customers regarding their orders or requests.
- Assigned drivers to appropriate routes based on customer needs.
- Updated records of driver locations, delays, and cancellations.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Kept detailed and updated records of calls in physical and electronic databases.
Assistant Manager
Borics hair care
Lafayette, IN
07.2016 - 05.2018
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Cashier
Campus cupboard
Terre haute, IN
03.2016 - 07.2016
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
Purdue Union Catering
08.2015 - 01.2016
- Serving food
- Cleaning
- Setting up for events
- Assisting in delivering food as needed
Education
High school -
McCutcheon High School
Lafayette, IN01.2010
Associate of Science - Dental Hygiene
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Medication administration
- Vital signs monitoring
- Patient care reporting
- Communication skills
- Time management
- Record keeping
- Data entry
- Self-Directed
- PPE compliance
- Cultural awareness
- First Aid/CPR
Timeline
current position
Quality Correctional Care
05.2023 - Current
Dispatch Coordinator
Chisholm trail transportation
09.2021 - 11.2022
Dispatcher
Kj logistics
03.2020 - 08.2020
Driver
Uber
03.2019 - 03.2023
Assistant Manager
Borics hair care
07.2016 - 05.2018
Cashier
Campus cupboard
03.2016 - 07.2016
Purdue Union Catering
08.2015 - 01.2016
High school -
McCutcheon High School
Associate of Science - Dental Hygiene
Ivy Tech Community College of Indiana
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