Ellen Dunlap
Germantown Hills,IL
Summary
Professional with strong foundation in emergency medical care, adept at rapid assessment and intervention. Proven track record in high-pressure situations, prioritizing effective communication and teamwork to achieve optimal patient outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Paramedic
Advanced Medical Transport of Central Illinois
03.2025 - Current
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
- Managed challenging or combative patients using de-escalation techniques and appropriate physical restraints when necessary, prioritizing safety for both the patient and medical team.
Emergency Medical Technician
Advanced Medical Transport of Central Illinois
03.2021 - 02.2025
- Evaluated patient histories to assess and prioritize levels of care.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
- Increased public trust in EMS services by maintaining a professional demeanor during interactions with patients, families, bystanders, and other healthcare professionals at all times.
- Conducted patient intake and triage procedures.
Childcare Provider
Five Points Washington
07.2018 - 05.2019
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Front Desk Receptionist
Five Points Washington
07.2018 - 12.2018
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Completed all tasks in compliance with company policies and procedures.
Education
Associate of Science - General Studies
Illinois Central College
East Peoria, IL05-2023
Skills
- Documentation and reporting
- Advanced life support
- Critical decision-making skills
- Direct patient care
- Emergency management
- Medical history collection
- Drug inventory management
- Work coordination
Certification
- PHTLS - Prehospital Trauma Life Support
- ACLS- Advanced Cardiac Life Support
- PALS- Pediatric Advanced Life Support
Timeline
Paramedic
Advanced Medical Transport of Central Illinois
03.2025 - Current
Emergency Medical Technician
Advanced Medical Transport of Central Illinois
03.2021 - 02.2025
Childcare Provider
Five Points Washington
07.2018 - 05.2019
Front Desk Receptionist
Five Points Washington
07.2018 - 12.2018
Associate of Science - General Studies
Illinois Central College
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