Ellen Dzhragatspanyan
Reseda,CA
Summary
Highly-motivated employee with desire to take on new healthcare field challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
American Care Pharmacy
Reseda, CA
02.2023 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Organized work areas so that everything was easily accessible when needed.
Swim Coach
Swim Right Academy
West Hills, CA
12.2021 - 10.2023
- Conducted stroke analysis, technique improvement, and skill development lessons for swimmers.
- Organized and monitored daily practice sessions.
- Communicated effectively with parents about their child's progress.
- Demonstrated proper form and stroke technique to athletes in water.
- Encouraged students to perform at personal best using positive reinforcement.
- Developed training plans and drills to improve swimmer performance.
- Developed age-appropriate lesson plans based on each swimmer's abilities.
- Provided first aid when needed during practice or competitions.
- Taught basic swimming skills such as floating, kicking, breathing control.
- Analyzed data from times trials to identify areas of improvement for individual swimmers.
- Readied team to compete in tournaments and other special events.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Instructed swimmers on proper nutrition, hydration and recovery techniques.
- Led dryland conditioning exercises such as stretching, weight lifting, running, medicine ball tosses.
- Attended meetings with other coaches to discuss strategy and share best practices.
Head Sales Associate
M. Fredric
Canoga Park, CA
03.2019 - 12.2022
- Managed daily operations of sales department, including supervision of staff members.
- Tracked monthly sales to generate reports for business development planning.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Achieved company growth and brand development through market expansion and sales.
- Maintained professional network of potential clients and business opportunities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Collaborated with marketing team to create promotional materials for target customers.
- Recovered clothing items from fitting rooms and returned to specified department areas.
- Folded and hung clothing items according to store standards.
- Maintained a neat and organized sales floor.
- Operated the cash register to complete transactions.
- Assisted in product selection, offering advice on fit, style, color and fabric.
- Answered phone calls from customers regarding inquiries about products or services offered by the store.
- Restocked shelves with new merchandise as needed.
- Created displays that highlighted featured items or seasonal trends.
Education
Associate of Science - Nursing
Los Angeles Pierce College
Woodland Hills, CA01-2024
High School Diploma -
El Camino Real Charter High School
Woodland Hills, CA06-2021
Skills
- Workflow Optimization
- Verifying Orders
- Team Leadership
- Documentation and Reporting
- Sorting and Categorizing
- Inventory Management
- Computer Skills
- Community Engagement
- Excellent Communication
- Issue Resolution
- Customer Service
- Heavy Lifting
- Time Management
- Data Entry
- Flexible Schedule
- Attention to Detail
Languages
English
Native/ Bilingual
Armenian
Native/ Bilingual
Spanish
Professional
Russian
Limited
Korean
Limited
Certification
- Certified Pharmacy Technician
- CPR Certified
- Food Handlers Certification
- Certified Life Guard
Accomplishments
- Honors Roll Student
- Maintained 4.0 GPA
- Water Polo and Swim team captain
- Perfect Attendance
Timeline
Pharmacy Technician
American Care Pharmacy
02.2023 - Current
Swim Coach
Swim Right Academy
12.2021 - 10.2023
Head Sales Associate
M. Fredric
03.2019 - 12.2022
Associate of Science - Nursing
Los Angeles Pierce College
High School Diploma -
El Camino Real Charter High School
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