Ellen Estes

• Assessed and reported on student reading and math progress in accordance with policies developed by school district.
• Developed a school-wide plan that focused monetary and human resources on identified needs.
• Developed and implemented extended day academic programs.
• Facilitated staff training, parenting, enrichment activities, and other duties as assigned from the school and/or district level.
• Collaborated with the principal and other school and district personnel to plan and implement professional training for teachers, aides, administrators, parents and other community audiences.

• Communicated with customers to identify and resolve outstanding payments.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
• Handled customer inquiries and suggestions courteously and professionally.
• Updated account information to maintain customer records.
• Resolved escalated customer service inquiries and complaints to maintain satisfaction.

-J.E. Turner Elem. (2002-2007), West Mobile Academy (2007-2009), J.E. Turner Elem. (2009-2011), O'Rourke Elem. (2011-2015), Grand Bay Middle (2015-2017).

• Evaluated and supervised itinerant teachers and support staff based on student needs.
• Coordinated special education services through frequent principal collaboration and consultation.
• Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
• Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
• Advised and counseled students to help them develop skills and knowledge required to succeed.
• Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
• Modified general education curriculum for special-needs students using various instructional techniques and technologies.