Ellen Frederick
Project Support Tech./HR Generalist
Lucasville,OH
Summary
Focused professional with extensive experience in office management and human resources. Proven ability to build rapport and resolve issues effectively across all organizational levels. Strong background in customer service and public relations, complemented by management experience and expertise in employee onboarding and relations. Demonstrates exceptional communication, leadership, and problem-solving skills to drive organizational success.
Overview
6
6
years of professional experience
Work History
Project Support Technician/HR Generalist
Spectra Tech, Inc.
Piketon, OH
12.2022 - Current
- Managed weekly timekeeping and payroll preparation for DOE subcontractor's union employees.
- Reconciled timesheets and payroll reports for submission to union and payroll administrator.
- Tracked union employee training and scheduled sessions efficiently.
- Formatted candidate resumes for client submissions to elevate presentation quality.
- Provided direct support to new hires, current employees, union stewards, and management.
- Utilized Unanet, ADP, Paycor, Employee Navigator, JDP, Microsoft Office 365, and M Files for onboarding and payroll processing.
Office Manager
Green Garden Products
Lockbourne, OH
05.2021 - 11.2022
- Facilitated orientation for temporary employees and configured setup in TimePay$.
- Processed temporary employee payroll, ensuring timely payments for all employees.
- Resolved customer inquiries promptly while fostering positive client relationships.
- Developed and maintained shipping and receiving schedules to optimize workflow.
- Managed incoming and outgoing shipments for accurate inventory tracking.
- Oversaw correspondence organization, call handling, and business letter creation.
- Maintained office organization to enhance efficiency and professionalism.
- Supervised staff, organized schedules, and delegated tasks to improve productivity.
Business Office Manager
Signature Healthcare Chillicothe
Chillicothe, OH
09.2020 - 05.2021
- Executed billing processes for Medicare, Medicaid, and commercial accounts to ensure accuracy.
- Managed resident trust accounts alongside coordinating facility deposits.
- Performed month-end closing procedures to verify financial accuracy and compliance.
- Oversaw Assistant Business Office Manager, enhancing operational efficiency across departments.
- Supported regional teams by providing daily reports and streamlining office procedures.
- Facilitated customer service initiatives, emphasizing critical thinking and problem-solving skills.
- Participated in daily staff meetings to report on payment status and collection efforts.
HR Director
The Pavilion at Piketon
Piketon, OH
02.2020 - 09.2020
- Facilitated payroll processing, including timesheets, garnishments, and tax withholding calculations.
- Managed employee recruitment and hiring processes to strengthen team capabilities.
- Conducted orientation programs for new hires to educate on company policies.
- Maintained personnel records in compliance with federal and state regulations while ensuring confidentiality.
- Assisted investigations of workers' compensation claims by gathering incident-related evidence.
- Scheduled random drug testing to mitigate risks associated with substance use.
- Streamlined onboarding and training initiatives to enhance employee retention rates.
Business Office/HR Manager
Piketon Nursing Center
Piketon, OH
04.2019 - 02.2020
- Managed resident funds to ensure accurate balances and timely replenishments.
- Conducted background and reference checks for prospective employees.
- Identified, screened, and interviewed potential candidates for various positions.
- Organized orientation sessions for new hires, providing essential onboarding information.
- Maintained employee records in compliance with company policies and legal standards.
- Directed HR programs and processes to enhance operational efficiency.
- Initiated Medicaid applications to ensure residents met eligibility requirements.
- Oversaw Medicare compliance for resident eligibility.
Education
Bachelor of Science - Health Administration
University of Phoenix
Phoenix, Arizona06.2020
Associates of Arts - Business Foundations
University of Phoenix
Phoenix, Arizona01.2016
Skills
- Communication skills
- Organizational abilities
- Technical proficiency
- Time management
- Attention to detail
- Multitasking
- Challenge response
- Record keeping
- Onboarding processes
- Timekeeping oversight
- Payroll administration
- Training coordination
- Employee relations
- Team collaboration
- Problem solving
- Union relations
- Customer service excellence
- HR policy implementation
- HRIS expertise
Websites
Hobbies and Interests
- Owner of three amazing dogs, eight chickens, and three goats.
- Enjoy music, movies, and spending time with my husband and two granddaughters.
- Participated in Susan B. Coleman's Walk for a Cure and March of Dimes fundraisers
Memberships Interests
- The National Society of Collegiate Scholars Association, 2014
- The National Society of Leadership and Success/University of Phoenix, 2014
References
References available upon request.
Timeline
Project Support Technician/HR Generalist
Spectra Tech, Inc.
12.2022 - Current
Office Manager
Green Garden Products
05.2021 - 11.2022
Business Office Manager
Signature Healthcare Chillicothe
09.2020 - 05.2021
HR Director
The Pavilion at Piketon
02.2020 - 09.2020
Business Office/HR Manager
Piketon Nursing Center
04.2019 - 02.2020
Bachelor of Science - Health Administration
University of Phoenix
Associates of Arts - Business Foundations
University of Phoenix
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