Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ellen Gonzalez

Hillsboro,New Hampshire

Summary

Professional with strong foundation in providing tailored solutions and advising clients on best practices. Proven track record of driving projects to successful completion while maintaining high standards. Known for excellent collaboration skills and adaptability, consistently delivering results in dynamic environments. Expertise in client relationship management and strategic planning.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Solutions Advisor Ill

Dayforce HCM
08.2021 - Current
  • Managed multiple projects simultaneously while adhering to strict deadlines, showcasing strong time management skills.
  • Analyzed complex problems to develop effective strategies, resulting in successful project outcomes.
  • Collaborated with cross-functional teams to design comprehensive solutions addressing client needs and expectations.
  • Monitored project progress through regular status updates and meetings, ensuring timely completion of milestones and deliverables.
  • Pioneered new methodologies in problem-solving techniques that resulted in innovative solutions for clients'' challenges.
  • Conduct client discovery sessions and conduct curated technology demonstrations

Technology Onboarding Leader

Businessolver
02.2019 - 12.2020
  • Streamlined onboarding processes for increased efficiency, reducing time-to-productivity for new users of the technology.
  • Conducted thorough needs assessments to identify gaps in existing onboarding resources, leading to improvements in content and delivery methods to adapt the system to the client requirements..
  • Regularly reviewed industry trends and best practices for onboarding technology to ensure the organization stayed at the forefront of employee engagement.

Global HCM Pre-Sales Consultant-Benefits

ADP
11.2007 - 06.2018
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

VP, Global HR/PR Compliance & HCM Systems Tyco Int

Tyco International Ltd.
05.1992 - 10.2007
  • Cultivated strong relationships with key stakeholders and leaders to promote collaboration and long-term success.
  • Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
  • Identified opportunities to improve business process flows and productivity.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior management to develop strategic initiatives and long term goals.

Education

Boston University
Boston
06-1970

Skills

  • Strategic sales planning
  • Client requirement analysis
  • Innovative solution development
  • Business proposal creation
  • Effective team collaboration
  • Analytical problem-solving
  • Prioritization and scheduling

Certification

CS-Global Benefits - Issued by IFEBC GBA - Issued by IFEBC- CEBS HRIP - Issued by HRCI-SHRM HRP -Issued by HRCI-SHRM

PHR Issued by HRCI-SHRM

Issued by HRCI-SHRM

Timeline

Solutions Advisor Ill

Dayforce HCM
08.2021 - Current

Technology Onboarding Leader

Businessolver
02.2019 - 12.2020

Global HCM Pre-Sales Consultant-Benefits

ADP
11.2007 - 06.2018

VP, Global HR/PR Compliance & HCM Systems Tyco Int

Tyco International Ltd.
05.1992 - 10.2007

Boston University

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Ellen Gonzalez