Ellen Gorman
Summary
Experienced in working with a variety of different people, in different settings, working with vulnerable populations. Dedicated to this field for years. successfully. Set up and trained staff members to ensure the highest level of care for individuals in need. Provided compassionate care for my grandmother during her battle with dementia and stage 3 colon cancer through in-home hospice care. Ability to effectively collaborate with supervisors, team members, social workers, and professionals instrumental in delivering comprehensive support services. Deep understanding of care system navigation as a knowledgeable Peer Support Specialist. Honed expertise in providing mental support, advice, and assistance over the past 3 years over the phone. . Bringing an energetic and positive approach to changing lives for the better is my ultimate goal.
Experience in crisis handling, alliance building and service screening. Good communication, conflict management and multitasking abilities. Highly motivated and enthusiastic about helping people in need.
Friendly, empathetic, and dedicated to providing compassionate support. Understanding mental health challenges and proficient in active listening and crisis intervention. Committed to fostering supportive environment and empowering others towards positive outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Peer Support Specialist
Abbe Mental Health
04.2021 - 10.2024
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Attended classes and seminars to enhance knowledge of different subjects that would provide me with information that helps me help others better.
- Provided education on mental health topics and resources to clients.
- Supported individuals dealing with mental health and emotional issues.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Listened to clients' concerns and provided encouragement and support.
In Home Hospice Caregiver
Henry Gorman
03.2013 - 03.2015
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Documented information in patient medication log and communicated status updates to interdisciplinary care team, using a communication logbook.
- Oversaw implementation and ongoing assessment of patient care plan.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Administered medications and educated other caregivers on correct at-home administration.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Direct Support Professional
Mayors Youth Empowerment Program
12.2011 - 06.2013
- Documented client progress in charts and logbooks.
- Improved client outlook and daily living through compassionate care.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Facilitated best care by developing strong and trusting rapport with patient.
- Transported clients to doctor's appointments and other related errands.
- Monitored and reported clients' progress.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Administered necessary medications as directed by care plan.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Education
Some College (No Degree) - Nursing
Kirkwood Community College
High School Diploma -
Iowa City West High School
Peer Support Specialist Certification - Peer Support Specialist
University of Iowa
06.2021
Skills
- Effective Troubleshooting Techniques
- Behavioral Health Assistance
- Community services information
- Effective Resource Utilization
- Recovery Support
- Effective collaboration and interaction
- Attention to detail
- Proficient in Written and Oral Communication
- Engaged Listening Skills
- Resilience Strategies
- Coping methods
- Problem-solving skills
- Goal setting
- Direct patient care
- Patient rapport
- De-escalation techniques
- Recovery-oriented care
- Professional boundaries
Certification
- Peer Support Specialists Training - 40 hours, passing the board certification exam.
- Dependent Adult and Child Abuse mandatory reporting certification , Abbe Mental Health, 04/2024
- Learned the TASC steps to recognize the signs of suicide and engage safety resources, 12/2023 Livingworks
- Mental health first aid
- Ethics
- CPR and First Aid, Abbe Mental Health - 4/2024
- Medication Administration Certificate
Affiliations
- Compeer of Johnson County
Timeline
Peer Support Specialist
Abbe Mental Health
04.2021 - 10.2024
In Home Hospice Caregiver
Henry Gorman
03.2013 - 03.2015
Direct Support Professional
Mayors Youth Empowerment Program
12.2011 - 06.2013
High School Diploma -
Iowa City West High School
Peer Support Specialist Certification - Peer Support Specialist
University of Iowa
Some College (No Degree) - Nursing
Kirkwood Community College
Similar Profiles
Maureen JanssenMaureen Janssen
Community Support Specialist at Abbe Mental Health CenterCommunity Support Specialist at Abbe Mental Health Center
Ellen GormanEllen Gorman
Peer Support Specialist at Abbe Mental HealthPeer Support Specialist at Abbe Mental Health
Ellen GormanEllen Gorman
Peer Support Specialist at Abbe Mental HealthPeer Support Specialist at Abbe Mental Health
Kelly BassKelly Bass
Peer Support Specialist/Peer Recovery Specialist at Pecan Valley Centers For Behavioral And Developmental HealthcarePeer Support Specialist/Peer Recovery Specialist at Pecan Valley Centers For Behavioral And Developmental Healthcare
Donald SearcyDonald Searcy
Peer Counselor/Peer Support Specialist at Advance Recovery Navigator ProgramPeer Counselor/Peer Support Specialist at Advance Recovery Navigator Program