Summary
Work History
Education
Skills
Languages
Timeline
Generic

Ellen Gutierrez

California City,CA

Summary

Dynamic Food and Beverage Attendant with a proven track record at Michoacána Sitty, excelling in customer service and problem-solving. Recognized for maintaining high hygiene standards and delivering exceptional guest experiences under pressure. Skilled in cash register operation and employee training, ensuring efficient service and team collaboration.

Work History

Food and Beverage Attendant

Michoacána Sitty
8056 California City Blvd California City, CA
05.2025 - 07.2025
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
  • Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
  • Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Trained new staff members on company policies and procedures.
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Answered customer questions about food and beverage items and assisted with menu selections.

Education

Still In School - In School

California City High School
California City, CA

Skills

  • Adaptability under pressure
  • Reliability and punctuality
  • Dining room organization
  • Phone orders
  • Beverage preparation
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Cash register operation
  • Multitasking
  • Flexible schedule
  • Guest service
  • Cleaning
  • Payment processing
  • Beverage making and delivery
  • Active listening
  • Language fluency
  • Teamwork
  • Problem-solving abilities
  • Guest services
  • Order accuracy
  • Clear communication

Languages

Spanish & English
Full Professional

Timeline

Food and Beverage Attendant

Michoacána Sitty
05.2025 - 07.2025

Still In School - In School

California City High School
Ellen Gutierrez