Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ellen Hagen

Houston,TX

Summary

Analytical, results-driven, futuristic talent management professional with a proven track record of leveraging strategic insight to enhance HR processes as an external consultant and internal advisor. My expertise in skills and competency management, data analytics, project management, and talent assessment strategy has driven significant improvements in HR effectiveness and alignment in public and private organizations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Talent Advisor [Skills & Assessment Lead]

Phillips 66
02.2023 - Current
  • Leading efforts to create a skills-enabled, market-aligned job architecture in partnership with Total Rewards team to enable the implementation of AI-technologies and execution of the skills and talent strategy.
  • Serving as the internal Skills Lead on a cross-functional team to implement the Degreed Learning Experience Platform that will enable the enterprise skills strategy.
  • Spearheaded a project to identify enterprise leadership competencies within HR processes and partnered across HR to align competencies with selection, development, and evaluation activities.
  • Established governance over all in-house selection assessment practices within the first year in role, and identified opportunities to improve the cost-effectiveness, impact, and legal defensibility of the selection assessment portfolio.
  • Designed and implemented 360 assessment builds and digitized interview guides aligned to the enterprise leadership competencies.
  • Delivered job matrixes to enable cross-functional talent mobility and strategic workforce planning within the organization while serving as Interim Lead of Strategic Workforce Planning.

Management Consulting Intern

ICF Consulting
11.2021 - 01.2023
  • Executed comprehensive qualitative analysis and focus groups to unveil key issues affecting employee engagement and retention for a state child welfare agency.
  • Formulated and presented strategic recommendations for enhancing employee engagement and retention, impacting the an organization's talent management strategy.
  • Designed and validated a predictive assessment tool to ascertain the proficiency of candidates for a mechanic training program.
  • Analyzed and visualized complex survey data, playing a pivotal role in securing a budget over $2 million for a military recreational facility project.

Laboratory Manager | Graduate Researcher | Instructor

Texas A&M University
01.2017 - 05.2022
  • Spearheaded the implementation of a course taken by 300+ psychology students per semester, which strengthens students’ understanding of academic and professional career paths in psychology.
  • Founded and managed a psychology student mentorship program, which increased mentee feelings of inclusion within the department and included four workshops that enhanced mentors’ leadership skills.
  • Won 1st place in a mobile course design competition for a course about bias towards women in engineering.
  • Digitized the recruitment, selection, and performance management systems of research assistants which resulted in a 300%+ increase in applications, higher quality research assistants, and fewer communication gaps.
  • Revealed key challenges of veteran interviewers by facilitating focus groups and qualitatively analyzing video recordings, which informed the direction of a project to design a software program prototype to improve veteran interview performance.

Consultant

Winfred Arthur, Jr. Consulting
06.2018 - 12.2021
  • Conducted 20+ interviews with stakeholders and surveyed past recruits to identify barriers faced by women and racial minority applicants during the police department’s hiring process, which screens 1,500+ applicants per year.
  • Influenced the redesign of a police officer hiring process by co-writing a report that reviewed secondary research, summarized interview and survey findings, and provided recommendations to increase inclusive hiring practices.
  • Optimized a rating form used to evaluate 2,000+ veterinary match program applicants per year by applying iterative design methods to continuously refine the rating form design based on client and user feedback.
  • Co-created two selection assessment tools for a top 10 veterinary program to screen applicants, which reduced the time spent evaluating applicants and decreased bias in the applicant evaluation process.
  • Delivered client solutions on time for fast-paced projects by delegating tasks and clearly communicating expectations to project team members.

Learning & Development Co-Op

Lhoist Mining
05.2021 - 10.2021
  • Led two projects to develop competency models and revamp the talent management strategy for the IT and technical manufacturing business areas.
  • Performed job evaluation activities including by reviewing secondary sources of job information, facilitating employee interviews, administering job analysis surveys, and performing quantitative and qualitative analyses to create new job descriptions and job matrixes for the IT function.
  • Performed a training needs assessment that revealed key training needs within the IT business unit, and advised IT leadership and C-level internal stakeholders about how to bridge skill gaps.

Education

Ph.D. - Industrial-Organizational Psychology

Texas A&M University (TAMU)
College Station, TX

Master of Science - Industrial-Organizational Psychology

Texas A&M University
College Station, TX
12.2022

Master of Science - Industrial-Organizational Psychology

Texas A&M University
College Station, TX
12.2016

Skills

  • Talent assessment
  • Skills and Competency Management
  • Job evaluation
  • Data-driven decision-making
  • Organizational Development
  • HR technology
  • Career Pathing
  • Strategic Workforce Planning

Certification

  • Hogan Assessment Certification, 2023, Hogan
  • Strategic Workforce Planning (SWP) Certification, 2023, Human Capital Institute
  • Insights Discovery Practitioner, 2023, Insights Discovery

Timeline

Talent Advisor [Skills & Assessment Lead]

Phillips 66
02.2023 - Current

Management Consulting Intern

ICF Consulting
11.2021 - 01.2023

Learning & Development Co-Op

Lhoist Mining
05.2021 - 10.2021

Consultant

Winfred Arthur, Jr. Consulting
06.2018 - 12.2021

Laboratory Manager | Graduate Researcher | Instructor

Texas A&M University
01.2017 - 05.2022

Ph.D. - Industrial-Organizational Psychology

Texas A&M University (TAMU)

Master of Science - Industrial-Organizational Psychology

Texas A&M University

Master of Science - Industrial-Organizational Psychology

Texas A&M University

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