ELLEN HAGEN
Houston,TX
Overview
8
8
years of professional experience
1
1
Certification
Work History
ADVISOR, TALENT & PERFORMANCE
Phillips 66
02.2023 - Current
- Spearheaded a project to identify enterprise leadership competencies within HR processes and collaborate across HR to align these competencies with selection, development, and evaluation activities
- Partnered on the creation of a skills-enabled, market-aligned job architecture in collaboration with the Total Rewards team to facilitate the integration of AI technologies and the execution of the skills and talent strategy
- Served as the internal Skills Lead on a cross-functional team to implement the Degreed Learning Experience Platform to support the enterprise skills strategy
- Established governance over selection and development assessment practices, identifying opportunities to enhance cost-effectiveness, impact, and legal defensibility of the talent assessment portfolio
- Designed and implemented 360 assessment builds and digitized interview guides aligned with enterprise leadership competencies
- Led the rollout of a new performance management process and prepared stakeholders for changes to performance evaluation and compensation practices
MANAGEMENT CONSULTING INTERN
ICF Consulting
11.2021 - 01.2023
- Analyzed and visualized complex survey data, contributing to securing a budget of over $2 million for a military recreational facility project
- Presented strategic recommendations to executive leadership of a state child welfare agency to enhance employee engagement and retain caseworkers
- Designed and validated a predictive assessment tool to evaluate candidate proficiency for a mechanic training program
LABORATORY MANAGER | GRADUATE RESEARCHER | INSTRUCTOR
Texas A&M University
01.2017 - 05.2022
- Identified key challenges faced by veteran interviewers by facilitating focus groups and analyzing notes, informing the design of a tool to enhance veteran interview performance
- Published peer-reviewed research articles on topics, such as survey response patterns, veteran selection experiences, and mobile device assessments
- Initiated the implementation of a required course for over 300 psychology students per semester, enhancing their understanding of career paths in psychology
- Founded a psychology student mentorship program, increasing departmental inclusivity and enhancing mentors' leadership skills
- Digitized the recruitment, selection, and performance management systems for research assistants, resulting in a 300%+ increase in applications and improved quality of hires
SELECTION & ASSESSMENT CONSULTANT
Winfred Arthur, Jr. Consulting
06.2018 - 12.2021
- Conducted interviews with stakeholders and surveyed past recruits to identify barriers faced by women and racial minority applicants during the police department's hiring process, which screens more than 1,500 applicants annually
- Influenced the redesign of the police officer hiring process by co-authoring a report that reviewed secondary research, summarized interview and survey findings, and provided recommendations to enhance inclusive hiring practices
- Optimized a rating form used to evaluate over 2,000 veterinary match program applicants annually by applying iterative design methods, continuously refining the form based on client and user feedback
- Co-created two selection assessment tools for a top 10 veterinary program to screen applicants, reducing the time spent evaluating applicants and decreasing bias
- Delivered client solutions on time for fast-paced projects by delegating tasks and clearly communicating expectations to project team members
LEARNING & DEVELOPMENT CO-OP
Lhoist Mining
05.2021 - 10.2021
- Led two projects to develop competency models and revamp the talent management strategy for the IT and technical manufacturing business units
- Conducted job analysis activities, such as reviewing archival documents, facilitating interviews, administering surveys, and performing analyses to create new job descriptions and job matrices for the IT function
- Conducted a training needs assessment that identified key training needs within the IT business unit and advised C-level stakeholders on strategies to bridge skill gaps
Education
Ph.D. - Industrial-Organizational Psychology
Texas A&M University
College Station, TX12-2026
Master of Science - Industrial-Organizational Psychology
Texas A&M University
College Station, TX12-2022
Bachelor of Science - Psychology
Texas A&M University
College Station, TX12-2016
Skills
- Employee Research Methods
- Survey Design
- Statistical Analysis
- Qualitative Analysis
- Talent Assessment
- Talent Management
Certification
- Hogan Assessment Certification, 2023
- Human Capital Institute Strategic Workforce Planning Certification, 2023
- Insights Discovery Assessment Practitioner, 2023
Timeline
ADVISOR, TALENT & PERFORMANCE
Phillips 66
02.2023 - Current
MANAGEMENT CONSULTING INTERN
ICF Consulting
11.2021 - 01.2023
LEARNING & DEVELOPMENT CO-OP
Lhoist Mining
05.2021 - 10.2021
SELECTION & ASSESSMENT CONSULTANT
Winfred Arthur, Jr. Consulting
06.2018 - 12.2021
LABORATORY MANAGER | GRADUATE RESEARCHER | INSTRUCTOR
Texas A&M University
01.2017 - 05.2022
Ph.D. - Industrial-Organizational Psychology
Texas A&M University
Master of Science - Industrial-Organizational Psychology
Texas A&M University
Bachelor of Science - Psychology
Texas A&M University
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