Self-assured individual trained to be focused Compliance Specialist bringing more than 10 years working for profit and non-profit organizations. Determined to exceed expectations and promote developed skills in data analytics.
Overview
11
11
years of professional experience
1
1
Certification
Work History
COMPLIANCE SPECIALIST
BRANDYWINE VALLEY CONSULTANTS INC.
02.2021 - 04.2023
Implemented system for tracking and keeping client documents updated and on file
Created and maintained an excel spreadsheet with detailed information for six hundred clients
Coordinated the delivery and retrieval of Quarterlies from therapists and clinicians
Performed quality check to ensure compliance with state, federal, and DD Waiver rules, regulations, policies, and procedures
As leader of my team, I ensured prompt uploads of documentation to WaMS and sent to proper Support Coordinators and Case Managers
This accomplishment led to continuous hours, services, and changes getting approved or resolved in an efficient manner for the client
Managed new and existing intake documentation, discharge summaries, support plans (drafts & final), ISP review, prevention protocols, RAT/SIS forms, monthly service reports into a system called Accupoint
Review of progress notes and preparing for audits while conducting internal audits and assessed methods for continual success.
OFFICE MANAGER
MATOACA CONSTRUCTION LLC.
05.2014 - 01.2021
Implemented system to track materials usage and project progress for various jobs
Administering and management of paperwork, coordinating subcontractors, and processing invoices, supporting databases, collecting expense data, and preparing weekly status reports
Audit invoices against purchase orders and budget for cost accounting entry and payables
Led change management initiative, conducting field visits, standardizing processes, and developing an employee manual
Key factors that kept me motivated for success entailed planning, organizing, directing, controlling, and evaluating projects from conception to production.
BODY SHOP COORDINATOR
HALEY BUICK GMC.
05.2012 - 05.2014
Customer service, document control, scheduling, ordering materials and acting as liaison between clients and internal departments
Forecasted goals and objectives for the department and assisted management in meeting them
Answered phones, assisted with follow-up insurance claims with both customer and insurance companies
Updated customers via phone and electronically with CCC Update Plus
Open Repair Orders and work with the production Manager and parts department to close Repair Orders in a timely manner
Ensured work files were complete, to contain warranties, procedures, and authorizations
Collaborated with estimator and/or manager to schedule customers and confirm any additional repairs requested
Confirmed repair plans in CCC stay up to date as needed for supplemental invoices.
Education
ASSOCIATE DEGREE IN APPLIED SCIENCES -
John Tyler Community College
05.2018
ASSOCIATE DEGREE IN GENERAL STUDIES -
John Tyler Community College
05.2016
Skills
Adaptability
Communication
Creativity
Project Management
Collaboration
Service Review
Data Integrity
Business Operations
Audit Documentation
Accounts Payable and Accounts Receivable
Reporting Requirements
Customer Accounts Management
Certification
HIPAA CERTIFIED, 2023-2024, U.S Department of Health and Human Services