ELLEN KING
Longmeadow,Massachusetts
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Caring manager with 20 years of experience in instruction. Expert in closely monitoring student progress while implementing modern educational techniques into daily practices. Committed to long-term student success through well-rounded educations.
Overview
39
39
years of professional experience
Work History
Practice Manager
Murray Bedford PC
10.2003 - 06.2023
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Ordered all office supplies and kept check on inventory levels.
- Provided supervision and management to team of support personnel.
- Oversaw accounting, budgeting, and financial reporting.
- Developed policies and procedures for effective practice management.
- Trained interns and newly hired team members on office procedures and computer system.
- Created and implemented organizational policies and procedures.
- Developed close working relationships with front office and back office staff.
- Communicated closely with patients, ensuring medical information was kept private.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Licensed Insurance Producer
Palmer Goodell
04.1984 - 09.1988
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Provided coverage option information to assist clients in protecting assets.
- Promoted products and services using upselling and other sales strategies.
- Exceeded corporate quotas for monthly policy sales.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Generated quotes and proposals for clients to match individual needs.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Education
Associate of Arts - Economics
University of Massachusetts Amherst
Amherst, MA05.1982
High School Diploma -
Cathedral High School
Springfield, MA06.1978
Skills
- Electronic Health Records
- Payroll Administration
- Referral Management
- Policy Development
- Managing Files and Records
- Workflow Planning
- New Hire Training
Timeline
Practice Manager
Murray Bedford PC
10.2003 - 06.2023
Licensed Insurance Producer
Palmer Goodell
04.1984 - 09.1988
Associate of Arts - Economics
University of Massachusetts Amherst
High School Diploma -
Cathedral High School
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