Ellen Koo
Summary
Compassionate and detail-oriented Registered Nurse providing direct patient care in a fast-paced environment. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Registered Nurse, Medical Intensive Care Unit
Dell Seton Medical Center At The University Of Texas
09.2023 - Current
- Promoted a culture of safety by promptly identifying potential hazards in the unit and reporting incidents according to hospital policy.
- Developed effective rapport with physicians, pharmacists, respiratory therapists, case managers, and other members of the healthcare team for seamless patient care coordination.
- Facilitated smooth transitions from ICU level of care to lower acuity units by providing thorough handoff reports at shift change or upon transferdischarge.
- Enhanced patient care by assessing, planning, implementing, and evaluating nursing interventions in the Medical Intensive Care Unit.
- Increased patient satisfaction through regular communication with patients and families, addressing concerns proactively and empathetically.
- Improved patient outcomes by providing compassionate, evidence-based nursing care in a fast-paced medical intensive care environment.
- Collaborated with interdisciplinary healthcare team members to develop and implement comprehensive care plans for critically ill patients.
Registered Nurse, Observation/MedSurg/Telemetry
HCA Northwest Medical Center
06.2021 - 09.2023
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
Manager/Instructor
Various Fitness Facilities
01.1996 - 05.2022
- Developed a loyal base of class members, with consistent attendance for over 9+ years
- Recruited, trained, and managed group fitness instructors.
Registered Nurse, Neuro ICU
Memorial Hermann Hospital
02.2021 - 05.2021
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Provided direct patient care, stabilized patients and determined next course of action.
Student Tutor
Cizik School of Nursing
01.2020 - 05.2020
- Provided group tutoring sessions to BSN students for Adult and Older Adult Healthcare II course
- Provided guided instruction to first semester BSN students in open labs regarding fundamental nursing skills including vital signs, lung sounds, injections, sterile technique, and Foley catheter insertion.
Territory Manager
Supercare Medical
01.2011 - 01.2014
- Recognized for top 25% monthly sales and earned quarterly bonuses
- Worked with management on streamlining operational processes to increase company profitability.
Patient Care Coordinator
Pacific Pulmonary Services
01.2009 - 01.2011
- Recognized for consistently surpassing the monthly quota within the Los Angeles district
- Educated doctors, hospitals, and health care agencies on the importance of screening for respiratory diseases and their complications
- Educated and provided overnight pulse oximetry testing and respiratory equipment usage
Inside Account Manager/IT
General Networks Corp
01.2008 - 01.2009
- Identified and qualified prospects from marketing events on document management system integration
- Maintained communication with prospective/inactive clients to drive sales opportunities.
Account Executive
Blair Television
01.2003 - 01.2008
- Developed and maintained customer satisfaction and retention level through exceptional attention to detail and follow-through skills
- Delivered consistent annual growth in billing from 30% to 210% YOY for over 15 stations
- Educated TV stations and media buyers on market conditions and best strategies.
Education
Bachelor of Science - Nursing
Cizik School of Nursing At The University of Texas Health Science Center,
08.2020
Bachelor of Arts - Psychology, Business Administration
University of California, Los Angeles (UCLA)
05.1999
Skills
- Comprehensive care management
- Patient and caregiver training
- Thorough documentation practices
- Clinical decision-making
- Compassionate care
- Ventilator management
- Family engagement
- Reliable and accountable
- Flexible in dynamic environments
- Patient care safety
Certification
- Registered Nurse – Texas/Compact License #1015537
- Basic Life Support (BLS) American Heart Association, Expires April 2026
- Advanced Cardiovascular Life Support (ACLS) American Heart Association, Expires April 2026
- Optimizing Cardiac Arrest Survival with TTM – UT Health MD Anderson, January 2020
Languages
- Chinese (Mandarin)
Timeline
Registered Nurse, Medical Intensive Care Unit
Dell Seton Medical Center At The University Of Texas
09.2023 - Current
Registered Nurse, Observation/MedSurg/Telemetry
HCA Northwest Medical Center
06.2021 - 09.2023
Registered Nurse, Neuro ICU
Memorial Hermann Hospital
02.2021 - 05.2021
Student Tutor
Cizik School of Nursing
01.2020 - 05.2020
Territory Manager
Supercare Medical
01.2011 - 01.2014
Patient Care Coordinator
Pacific Pulmonary Services
01.2009 - 01.2011
Inside Account Manager/IT
General Networks Corp
01.2008 - 01.2009
Account Executive
Blair Television
01.2003 - 01.2008
Manager/Instructor
Various Fitness Facilities
01.1996 - 05.2022
Bachelor of Arts - Psychology, Business Administration
University of California, Los Angeles (UCLA)
Bachelor of Science - Nursing
Cizik School of Nursing At The University of Texas Health Science Center,
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