Summary
Overview
Work History
Education
Skills
Company Address
Personal Information
Timeline
Generic

Ellen Langham

Foley,Alabama

Summary

I have recently relocated to Foley, Alabama. I am seeking employment with your company. My resume reflects my qualifications and job history. I would love to discuss with you in more detail my work ethic, dedication to previous employers, customer service, starting new services, maintaining clients, retaining long-term clients, team building, organizational, and administrative skills. I understand that this position will require licensure and continuing education. I welcome the opportunity to learn, grow and develop new skills for the success of the company and to enrich my development and growth within the company. Please feel free to contact me at your earliest convenience. I can be reached at 770-733-5573. Sincerely, Ellen Langham

Overview

15
15
years of professional experience

Work History

Administrator

Cornerstone Healthcare Services
Marietta, GA
01.2018 - 04.2023
  • Applies advanced administrative support and analytical skills in overseeing
    day-to-day operational activities.
  • Oversees all departments of the organization including accounting, recruiting,
    scheduling, and client services
  • Conducts frequent internal audits to ensure compliance with the Accreditation
    Commission for Healthcare.
  • Holds regular meetings with the office staff to ensure quality of care and services
    rendered align with the terms of the client's service agreement.
  • Establishes foundational processes for successful business operations and
    reviews organization's performance improvement plan every quarter.
  • Updates policies and procedures as needed
    Recruited, hired and trained the office's initial personnel, working to establish key
    internal functions and outline scope of positions for new organization.

Owner/Manager

Aunt Edna's Treasures
Dallas, GA
01.2015 - 01.2017
  • Started and operated a local online auctioning business.
  • Hired staff and trained employees to correctly list items for sale, provide
    exceptional customer service, and follow the necessary procedures after an
    auction closed.
  • Assisted staff with photographing items and creating listing descriptions of items.
  • Conducted and provided research of value & current selling prices to customers.
  • Created and promoted marketing/specials to increase sales.
  • Obtained strong relationships for consignors for resale of items.
  • Generated revenues yearly and effectively capitalized on industry growth.

Secretary

Paulding County School District
Dallas, GA
06.2008 - 01.2013
  • Provided high-level administrative support to the Principal and Assistant
    Principal of school consisting of 980 students.
  • Assisted with record keeping, attendance, correspondence with teachers and
    parents, payroll, and FMLA/Workers Compensation.
  • Communicated with parents regarding school related issues and utilized student
    information in ‘Infinite Campus’ to establish classroom rosters.
  • Maintained the substitute teacher database,
  • Responsible for annual benefits enrollment.
  • Organized special events throughout the year such as Veteran’s Day, Teacher
    Appreciation Day, PTA celebration and Kindergarten Round Up.

Insurance Account Representative

First Baldwin Insurance
Foley, Alabama
  • Ensured that all processes were compliant with relevant laws governing the industry.
  • Maintained accurate records of all client interactions in the CRM system.
  • Provided quotes on insurance premiums based on customer requirements.
  • Processed applications for new and renewal policies, endorsements, and cancellations.
  • Followed up with customers regarding their policy renewals or updates.
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
  • Counseled prospects and policyholders on coverage, limits and regulations.
  • Monitored clients' insurance coverages to ensure changing needs were met.
  • Developed appropriate quotes based on risk information.
  • Responded promptly to customer emails and phone calls relating to their policies.
  • Resolved billing issues related to policy changes or cancellations.
  • Assisted customers with various insurance policy inquiries and requests.

Education

High School Diploma -

Rehobeth High School
Dothan, AL
05-1986

Skills

  • Microsoft Office
  • Flexibility and Adaptability
  • Benefits and Compensation
  • Conflict Resolution
  • Scheduling
  • Training and Development
  • Annual Performance Reviews
  • Payroll
  • Ethics
  • Documentation and Reporting
  • Applicant Tracking
  • Project Management
  • Communication
  • Data Entry

Company Address

8154 Hwy 59, Suite 201, Foley, Alabama, 36535

Personal Information

Title: Insurance Account Representative

Timeline

Administrator

Cornerstone Healthcare Services
01.2018 - 04.2023

Owner/Manager

Aunt Edna's Treasures
01.2015 - 01.2017

Secretary

Paulding County School District
06.2008 - 01.2013

Insurance Account Representative

First Baldwin Insurance

High School Diploma -

Rehobeth High School

Similar Profiles

CREATE PROFILE
Ellen Langham