Ellen Leland
San Francisco,CA
Summary
Strategic thinking project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in furniture, fixtures and equipment, staff training and development, customer service and process improvements. Dedicated to fostering strong effective team relationships.
Overview
20
20
years of professional experience
Work History
Project Manager
JLL
San Francisco, CA
11.2021 - Current
- Orchestrated the development and execution of project schedules, action plans, and budgets for high-stakes commercial real estate projects, directly contributing to a increase in project efficiency and stakeholder satisfaction by optimizing resource allocation and timelines.
- Spearheaded Tenant Improvement, Relocation, Building Decommission, Furniture Installation, and Commercial Construction projects, enhancing client engagement and project deliverables through strategic planning and robust risk management.
- Led cross-functional project teams to the completion of multi-site relocations and decommissions across diverse sectors such as Bioscience, Technology, and Healthcare, achieving a high success rate in project deliverables and client satisfaction by fostering collaborative team environments and innovative problem-solving strategies.
Project Manager
Seats and Stations
Roseville, CA
06.2021 - 11.2021
- Organized and executed Showroom refresh for furniture dealership. Leading design and construction team.
- Executed tenant improvement projects enhancing workspace functionality and aesthetics for clients in the real estate and healthcare sectors.
- Led furniture decommission and reallocation initiatives, successfully repurposing assets and preventing landfill waste, demonstrating a commitment to sustainability and cost efficiency for one of the major hospitals in California.
- Managed comprehensive projects across diverse sectors including Real Estate Firms, Showrooms, Tax Firms, Hospitals, and Offices, showcasing adaptability and a broad impact on client satisfaction and operational success.
Account Manager
Peoplespace
San Jose, CA
01.2018 - 05.2021
- Spearheaded strategic client relations and business development initiatives, resulting in the acquisition of key accounts by cultivating partnerships with Architects, Interior Designers, and Furniture Manufacturers.
- Directed cross-functional teams comprising architects, general contractors, and designers, achieving completions of critical projects by enhancing collaboration and efficiency.
- Managed the entire project lifecycle from concept to closeout for nationwide Commercial, Healthcare and Government clients, significantly improving client satisfaction and operational efficiency.
Project Manager
Installnet
Crofton, MD
05.2012 - 11.2015
- Executed and Led nationwide commercial furniture project management initiatives, enhancing client engagement and operational efficiency by strategically sourcing installers, and creating comprehensive project scopes.
- Orchestrated and led cross-functional team meetings, ensuring seamless coordination and execution of project deliverables across the United States, resulting in a increase in project completion efficiency.
- Championed sustainable furniture decommission projects, collaborating with liquidators and nonprofits to repurpose furniture, significantly reducing landfill waste, and supporting community organizations.
Operations / Sales Manager
Global Furniture Group
Bethesda, MD
08.2005 - 05.2012
- Led the management of GSA contracts for Global Furniture Group, enhancing government and state entity relationships by ensuring compliance and timely product delivery, directly contributing to an increase in contract renewal rates.
- Reviewed product orders from dealers for accuracy. Ensuring contracts were completed correctly and educated dealers on the GSA process to ensure timely order entry and product delivery. Reviewed order confirmations from factory for accuracy. Tracked order shipments and installations for timely project closeout.
- Developed and executed comprehensive marketing strategies, including trade show setups and targeted proposals, resulting in a growth in dealership and end-user engagement.
- Streamlined operations and accounts receivable processes, improving financial accuracy and efficiency.
Education
Interior Planning and Design -
American River College
Sacramento, CA01.2019
Marketing -
University of Maryland
MD01.2009
Skills
- Project management
- Moves, Adds, and Changes
- Communication
- Organization
- Salesforce
- Netsuite
- Clarizen
- Procore
- Sage
- Bluebeam
- Account Management
- MS Project
- Trello
- Monday
- Smartsheet
- Budgeting
- Occupancy Planning
- Furniture Specification
- Procurement
- Project lifecycle management
- Effective communication
- Scope management
Locations
- San Francisco, CA
- Roseville, CA
- San Jose, CA
- Crofton, MD
- Bethesda, MD
- Sacramento, CA
- MD, MD
Timeline
Project Manager
JLL
11.2021 - Current
Project Manager
Seats and Stations
06.2021 - 11.2021
Account Manager
Peoplespace
01.2018 - 05.2021
Project Manager
Installnet
05.2012 - 11.2015
Operations / Sales Manager
Global Furniture Group
08.2005 - 05.2012
Interior Planning and Design -
American River College
Marketing -
University of Maryland
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