Summary
Overview
Work History
Education
Skills
Certifications And Licensure
Awards
Timeline
Generic

Ellen Lombard, LCSW

Atlanta,GA

Summary

Licensed clinical social worker with 8 years of experience in medical and behavioral health across all age groups. Proficient in detailed assessments, individualized treatment plans, and compliance with healthcare regulations. Skilled in leading multidisciplinary teams, optimizing operational efficiencies, and fostering professional development for excellence in diverse clinical settings.

Overview

9
9
years of professional experience

Work History

Clinical Supervisor

Institute on Aging
07.2022 - Current
  • Directed recruitment, training, and oversight of 30+ care management, (directly supervised 11+), administration and utilization review staff, significantly improving support services for individuals of all ages with disabilities and chronic health conditions
  • Developed and implemented quality assurance processes, achieving 100% compliance with regulatory requirements and elevating care standards by systematically addressing gaps in service delivery
  • Streamlined operations and facilitated community partnerships to improve service delivery and resource utilization
  • Played pivotal role in policy development, achieving 90% employee engagement rate by actively involving staff in organizational improvement initiatives, thereby fostering collaborative and inclusive work environment
  • Maintained comprehensive care management knowledge, serving as vital resource by keeping abreast of regulations and strategies for all age groups, ensuring quality care and compliance.

Social Worker/Care Manager III

Institute on Aging
11.2021 - 07.2022
  • Spearheaded mentorship and training program for case management staff and interns, improving team expertise and operational efficiency
  • Managed complex client cases, demonstrating advanced problem-solving skills and empathy, resulting in 40% faster case resolution and 30% increase in patient satisfaction
  • Contributed to leadership meetings, program development, and community engagement, strengthening strategic collaborations and ensuring compliance through policy revision and team development initiatives.

Social Worker/Care Manager II

Institute on Aging
11.2019 - 11.2021
  • Managed caseload of 55-75 HCBA Waiver program participants, ensuring person-centered planning and treatment plan compliance
  • Conducted community-based evaluations, emphasizing individual needs for vulnerable populations' safety
  • Orchestrated HCBA Waiver Program intake refinement, reducing waitlists and enabling swift enrollment.

Service Coordinator (Placement)

San Diego Regional Center
03.2018 - 11.2019
  • Conducted comprehensive assessments, coordinated resource access, and secured funding for individuals with developmental disabilities
  • Evaluated service quality, maintained regulatory compliance, and fostered positive community relations through meticulous record-keeping
  • Provided crisis intervention, counseling, and served as forensic liaison for San Diego County Mental Health Court, facilitating stakeholder communication.

Child and Adolescent Clinical Therapist

Dominion Hospital
11.2016 - 03.2018
  • Provided clinical interventions, including crisis stabilization and therapeutic counseling, in individual, family, and group settings
  • Developed and implemented specialized therapeutic group curriculum for child unit, boosting patient engagement by 40%
  • Managed caseload of 10–12 cases, conducting timely sessions and completing psychosocial assessments within 48 hours of admission, while supporting continuum of care and discharge planning.

Discharge Planner

Dominion Hospital
06.2015 - 11.2016
  • Collaborated with treatment teams on discharge planning and documentation for 12–15 cases, ensuring smooth transitions for patients
  • Conducted staff training on referral processes to enhance efficiency and communication within the team
  • Evaluated patient progress during hospitalization, adjusting discharge plans to support successful community reintegration and reduce recidivism rates, while providing education to patients and families on available resources and self-care strategies.

Education

Master of Social Work, MSW (Advance Standing) -

University of Southern California
Los Angeles, CA
05.2016

Bachelor of Social Work, BSW -

James Madison University
Harrisonburg, VA
05.2015

Skills

    • Advanced Computer Proficiency
    • Cultural competence
    • Empathy and compassion
    • Excellent communication and interpersonal skills
    • Expert in age-appropriate treatment and practice
      • High proficiency in crisis management and mandated reporting
      • Leadership and mentorship
      • Legal and ethical compliance
      • Proficient in interdisciplinary collaboration
      • Strong organizational and analytical skills

Certifications And Licensure

  • Licensed Clinical Social Worker (LCSW) in California #120745
  • Licensed Clinical Social Worker (LCSW) in Georgia - pending
  • Licensed Clinical Social Worker (LCSW) in Virginia - pending
  • Motivational Interviewing (MI), Cognitive Behavioral Therapy (CBT) and Problem-Solving Therapy (PST) (11/13/15)

Awards

Employee of Distinction, San Diego Regional Center: July 2019

Timeline

Clinical Supervisor

Institute on Aging
07.2022 - Current

Social Worker/Care Manager III

Institute on Aging
11.2021 - 07.2022

Social Worker/Care Manager II

Institute on Aging
11.2019 - 11.2021

Service Coordinator (Placement)

San Diego Regional Center
03.2018 - 11.2019

Child and Adolescent Clinical Therapist

Dominion Hospital
11.2016 - 03.2018

Discharge Planner

Dominion Hospital
06.2015 - 11.2016

Master of Social Work, MSW (Advance Standing) -

University of Southern California

Bachelor of Social Work, BSW -

James Madison University

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Ellen Lombard, LCSW