Summary
Overview
Work History
Education
Skills
Timeline
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Ellen Mayer

Atlanta,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Crew Member

Trader Joe's Midtown
08.2023 - Current
  • Provide excellent service to guests by helping them choose appropriate merchandise and giving them helpful advice
  • Ring up customers in a timely, friendly manner consistent with Trader Joe's values
  • Stocking, facing, and staging product to ensure optimal customer experience.

Events Services Staff

University of Georgia
08.2022 - 05.2023
  • Help prepare for events by setting up tables, chairs, stages, and other items upon request
  • Occasional Field Manager shifts, where I act as MOD for after-hours events.

Shift Supervisor

Starbucks Coffee Co.
07.2021 - 06.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Provided exceptional customer service and resolved any issues with guests

Barista and Trainer

Starbucks Coffee Co.
06.2019 - 06.2022
  • Quickly and efficiently serve customers their beverages in a fast-paced environment
  • Responsibilities as a trainer include answering all questions my trainee may have, rewarding growth and progress, and pushing them to expand their comfort zones
  • Key Accomplishment: Received Partner of the Quarter award in 2020 Q3 as voted on by employees.

Marketing Intern

Atlas Flags, Inc.
06.2015 - 07.2015
  • I was to help whichever department needed some extra help, mostly social media
  • This included crafting mass emails, designing digital flyers, and proofreading and posting to social media.

Waitress

Shogun Hibachi and Sushi
11.2018 - 01.2019
  • Cater to the needs of every individual customer by taking orders, delivering food, refilling drinks, pre-bussing, cleaning, and setting tables, and getting checks ready, all in a timely manner.

Barista and Cashier

Pho.com
10.2017 - 02.2018
  • My duties as tea maker included cooking tapioca, organizing jellies and boba, making large batches of tea, and mixing smoothies
  • As cashier, I was responsible for keeping track of orders, handling transactions, delivering checks, handling tips, and seating customers when needed.

Education

BBA - Real Estate

University of Georgia: Terry College of Business
Athens, GA
05.2023

Skills

  • Customer Service
  • OS X
  • French
  • Microsoft Office
  • Argus Enterprise
  • Leadership
  • Teamwork and Collaboration
  • Time Management
  • Cash Handling

Timeline

Crew Member

Trader Joe's Midtown
08.2023 - Current

Events Services Staff

University of Georgia
08.2022 - 05.2023

Shift Supervisor

Starbucks Coffee Co.
07.2021 - 06.2022

Barista and Trainer

Starbucks Coffee Co.
06.2019 - 06.2022

Waitress

Shogun Hibachi and Sushi
11.2018 - 01.2019

Barista and Cashier

Pho.com
10.2017 - 02.2018

Marketing Intern

Atlas Flags, Inc.
06.2015 - 07.2015

BBA - Real Estate

University of Georgia: Terry College of Business

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Ellen Mayer