Ellen McMillian
Fayetteville,NC
Summary
Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences.
Overview
8
8
years of professional experience
Work History
Outpatient Therapist
TT&T Services
01.2022 - Current
- Developed treatment plans to address individual client needs.
- Provided crisis support and emergency care for patients.
- Provided clients with recommendations to community resources.
- Performed client assessments and developed treatment plans.
NC Works
WIOA Program
04.2019 - 01.2021
- Sought ways to improve processes and services provided.
- Coordinated technical training and personal development classes for staff members.
- Fostered relationships with internal personnel to cultivate optimal service levels, attrition and quality.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Counselor/Case Manager
Georgis Behavior Health
02.2017 - 03.2018
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Conducted community workshops to promote different programs and educate public on available services.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
Case Manager/Certified Substance Abuse Counselor
NC Department Of Public Safety
11.2014 - 03.2017
- Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Kept accurate and detailed records to track and document client progress.
Education
Master of Science - Social Work
Fayetteville State University
Fayetteville, NC06.2005
Skills
- Safety and Risk Assessments
- Psychosocial Assessments
- Patient Evaluation
- Client Goal Planning
- Family Therapy
- Discharge Planning
- Therapeutic Services
Timeline
Outpatient Therapist
TT&T Services
01.2022 - Current
NC Works
WIOA Program
04.2019 - 01.2021
Counselor/Case Manager
Georgis Behavior Health
02.2017 - 03.2018
Case Manager/Certified Substance Abuse Counselor
NC Department Of Public Safety
11.2014 - 03.2017
Master of Science - Social Work
Fayetteville State University
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