Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ellen Sklaroff

Ellen Sklaroff

Albuquerque,NM

Summary

Upbeat team member with strong customer service skills, and a proven ability to prioritize tasks effectively. Devoted to giving every customer a positive and memorable experience.

First Lush Purchase:

  • Rehab and Retread

Can't Live Without:

  • Rehab

Always Reaches For:

  • Dirty Springwash and Showergel

First Bathbomb:

  • Honey Bee

Saddest Loss:

  • Frozen

Overview

9
9
years of professional experience

Work History

Occupational Therapist & Death Doula

Self-employed
Albuquerque, New Mexico
10.2022 - Current
  • Execute comprehensive evaluations of patients to gauge physical, cognitive, emotional, and psychosocial functioning.
  • Assess home environments and daily activities to determine necessary interventions.
  • Provide instruction in the use of assistive devices and adaptive equipment to patients, family members, and caregivers.
  • Deliver support in any number of ways to minimize the burden on all parties involved.
  • Offer companionship and emotional support to promote the well-being of clients, families, friends, and caregivers.
  • Manage emergency conditions with rapid and proper responses
  • Organize meal service, manage medication administration, and offer support for personal care based upon ongoing communication among all parties involved.
  • Assist patients in upholding dignity throughout sensitive and difficult experiences.
  • Support family and friends post-client passing with diverse tasks, such as handling patient belongings.

Sales Associate

Lush Fresh Handmade Cosmetics
Peabody, Massachusetts
09.2016 - 08.2020
  • Supported operations at LUSH Northshore Mall during holiday seasons, maintaining presence throughout spring and summer months in final year
  • Developed strong relationships with customers by providing personalized assistance creating opportunity for repeat customers.
  • Assisted with annual inventory count.
  • Maintained cleanliness and safety standards in the work area during all shifts.
  • Educated customers about product usage and demonstrated all steps effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Performed tailored consultations in every section of the store.
  • Handled cash and credit card payments securely.
  • Managed inventory levels and restocked merchandise as needed.
  • Processed incoming shipments using company inventory management system.
  • Inspected received goods for damage and quality compliance.
  • Checked items against purchase orders to ensure accurate delivery of goods.
  • Organized storage areas for efficient access to products.
  • Reported and entered any damaged cargo.
  • Performed manual lifting and moving of heavy objects on a regular basis.
  • Trained in Visuals and completed several displays during off hours.

Education

Master of Science - Occupational Therapy

Utica College
Utica, NY
08-2011

Skills

  • Relationship building
  • Problem-solving
  • Brand representation
  • Product knowledge
  • Professional telephone demeanor
  • Quality assurance controls
  • Prioritization
  • Store maintenance
  • Inventory management
  • Client support services
  • Emotional intelligence
  • Team collaboration
  • Conflict resolution
  • Active listening
  • Stress management
  • Consultative sales

Timeline

Occupational Therapist & Death Doula

Self-employed
10.2022 - Current

Sales Associate

Lush Fresh Handmade Cosmetics
09.2016 - 08.2020

Master of Science - Occupational Therapy

Utica College

Similar Profiles

CREATE PROFILE