Ellen Smith
Parker,CO
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
11
11
years of professional experience
Work History
National Brands Manager
Nichiha USA
Denver, Colorado
06.2023 - Current
- Grew sales by 60% in 2 years
- Developed strategic sales plans for national accounts to increase market penetration.
- Negotiated contract terms with national partners to maximize profitability and compliance.
- Managed key client relationships, enhancing satisfaction and retention of national accounts.
- Cultivated relationships with key decision makers at major corporations, facilitating strategic partnerships.
- Implemented strategies targeting high-value clientele for inclusion in new programs.
- Analyzed market trends to identify opportunities for growth in targeted sectors.
- Conducted presentations to clients, highlighting product features and benefits to drive engagement.
- Collaborated with cross-functional teams to align sales strategies with product initiatives.
Territory Manager - Colorado, Utah, Idaho, Wyoming (Remote)
OCA Home Network
Denver, CO
03.2021 - 02.2023
- Responsible for executing sales for 15 manufacturers and their products
- Drove 40% sales increase for my top 3 manufacturers
- Developed and maintained relationships with potential and existing clients in wholesale and manufacturing fields to drive sales growth
- Identified and located new clients through networking and cold calls, expanding client base and market reach
- Provides information, quotes, credit terms, and other bid specifications to clients.
- Negotiates prices, terms of sales, and/or service agreements; prepares contracts and submits orders
- Collaborates with purchasing departments, managers, and other staff to confirm that orders are processed with accuracy and efficiency and that products are distributed properly
- Prepared and reported results, account status, and leads to manager, facilitating informed decision-making
- Managed inventory of building materials for sales processes.
Trader/Sales (Remote)
Atlantic Forest Products
Baltimore, MD
01.2020 - 01.2021
- Generated new business and grew existing accounts through strategic relationship management
- Sourced new sales opportunities through targeted outbound calls and emails
- Called on suppliers to gather offerings, determined pricing strategy, and negotiated sales agreements
- Input orders and follow through with shipment to ensure timely delivery
- Processed lumber for sales
- Maintains self-discipline to enhance skills and education through reading and weekly sales/trader meetings
Product Manager
Boise Cascade
Nashville, TN
11.2018 - 12.2019
- Coordinated internal resources and third parties/vendors to ensure successful project execution
- Ensure that all projects are delivered on-time, within scope and within budget
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Manage the relationship with the client and all stakeholders
- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
- Developed comprehensive project plans for client and staff alignment
- Measure project performance using appropriate tools and techniques
- Track project performance, specifically to analyze the successful completion of short and long-term goals
- Perform risk management to minimize project risks
- Managed changes to project scope, schedule, and costs through effective verification techniques
- Establish and maintain relationships with third parties/vendors
- Reported and escalated issues to management
- Use and continually develop leadership skills
- Oversaw procurement and organization of building materials for efficient project execution
Inside Sales/Logistics
Universal Forest Products
Denver, CO
01.2018 - 11.2018
- Solicits sales orders from existing customers via phone
- Facilitated new product sales by informing customers about previously unknown products.
- Assists qualifying leads gauging interest level, time frame, needs, etc., and directs leads to proper channels.
- Executes market penetration strategy utilizing web based sales leads.
- Maintained frequent communication with customer base to gather feedback and ensure satisfaction.
- Corresponds regularly with customers, i.e. Brand Bulletins, Brochures, and any program updates.
- Communicates sample needs for customers/dealers/contractors with the plant.
- Ensured alignment between purchase orders and invoices to facilitate timely payments.
- Managed inventory of building materials, ensuring availability for ongoing projects.
US Director of Operations
Spectrum Resources
Mobile, AL
08.2015 - 11.2017
- Collaborated with superiors in New Zealand to make decisions on operational activities and establish strategic goals
- Managed procurement processes and coordinated allocation of materials and resources to optimize operations
- Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
- Evaluated overall performance by gathering and analyzing data and metrics to inform business decisions
- Ensure inventory is received, stored and delivered efficiently and accurately
- Manage relationships/agreements with external partners/vendors
- Supervise staff from different departments
- Revise and/or formulate policies and promote their implementation
- Managed storage and distribution processes of lumber inventory.
Education
Business Administration - Marketing Minor
Clemson University
Clemson, SCSkills
- Brand Strategy
- Market Analysis
- Product Development
- Digital Marketing
- Channel Management
- Salesforce
- WordPress
- Adobe Suite
- Photoshop
- Smartsheet
- Xactimat
- Microsoft Office
References
Available Upon Request
Timeline
National Brands Manager
Nichiha USA
06.2023 - Current
Territory Manager - Colorado, Utah, Idaho, Wyoming (Remote)
OCA Home Network
03.2021 - 02.2023
Trader/Sales (Remote)
Atlantic Forest Products
01.2020 - 01.2021
Product Manager
Boise Cascade
11.2018 - 12.2019
Inside Sales/Logistics
Universal Forest Products
01.2018 - 11.2018
US Director of Operations
Spectrum Resources
08.2015 - 11.2017
Business Administration - Marketing Minor
Clemson University