Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ellen Teixeira

Uxbridge,Massachusetts

Summary

Proven leader in staff training and development, with a track record of maximizing efficiency and productivity at Advinia Care at Northbridge through Performance Healthcare Services. Skilled in payroll administration and adept at multitasking, excel in fast-paced environments, ensuring top-notch cleanliness and safety standards. Demonstrated ability to boost team performance and handle complaints effectively, embodying excellent communication and organizational skills. Highly-qualified Housekeeping Supervisor offering almost 4 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all residents needs.

Overview

7
7
years of professional experience

Work History

Housekeeping and Laundry Supervisor

Performance Healthcare Services
02.2021 - Current
  • Developed comprehensive training program for new hires, resulting in faster integration into the team.
  • Analyzed daily workload requirements and adjusted staffing levels accordingly leading to maximized efficiency.
  • Ensured all employees adhered strictly to company policies regarding health, safety and hygiene standards within the workplace.
  • Increased team productivity through effective delegation and supervision of tasks.
  • Increased employee performance through effective supervision and training.
  • Supervised a team of 16 housekeeping, laundry and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Maintained required records of work hours, budgets and payrolls.

Bartender

Terra Brasilis Restaurant
03.2018 - 01.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Education

High School Diploma -

Algonquin Regional High School
Northborough, MA
07.2017

Skills

  • Scheduling Staff
  • Staff Training and Development
  • Payroll Administration
  • Budget Administration
  • Multitasking
  • Excellent Communication
  • Organizational Skills
  • Complaints Handling
  • Equipment Operation
  • Floor buffing

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working

Timeline

Housekeeping and Laundry Supervisor

Performance Healthcare Services
02.2021 - Current

Bartender

Terra Brasilis Restaurant
03.2018 - 01.2021

High School Diploma -

Algonquin Regional High School

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Ellen Teixeira