Summary
Overview
Work History
Education
Skills
Timeline
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Ellen Topel

Chicago,IL

Summary

Accomplished School Assistant at Chicago Public Schools CPS, adept in enhancing parent-teacher communication and ensuring student safety. Demonstrated expertise in administrative tasks and classroom support, alongside a calm demeanor and effective communication skills. Proven track record in improving educational material organization and student supervision, contributing to a positive learning environment.

Overview

5
5
years of professional experience

Work History

School Assistant

Chicago Public Schools CPS
08.2021 - Current
  • Improved parent-teacher communication by acting as a liaison between families and school staff members.
  • Ensured student safety during emergency situations, implementing established procedures effectively.
  • Supervised classroom during brief teacher absences.
  • Maximized resource utilization by maintaining an organized inventory of educational materials.
  • Participated in professional development workshops to stay current on best practices within the education industry.
  • Handled administrative tasks such as data entry, filing documents, and updating student records accurately.
  • Attended staff training sessions, meetings and programs sponsored by school and district.
  • Managed attendance records, ensuring accuracy while adhering to confidentiality protocols.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Administered tests and assessments to evaluate student progress and performance.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Mentored and tutored individual students needing additional help.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Assisted in maintaining a positive learning environment by managing classroom behavior and addressing issues promptly.
  • Supported teachers with instructional materials, setting up equipment, and organizing resources for efficient lesson delivery.

Administrative Assistant

Home Psych Services, PC
02.2019 - 08.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Updated patient records with accurate, current insurance policy information.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Complied with HIPAA guidelines and regulations for confidential patient data.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Managed high-volume insurance verifications within pressured timeframes for productive medical operations.

Education

High School Diploma -

Mother Guerin High School
River Grove, IL
05.1986

Skills

  • Strong Organization
  • Classroom support
  • Student Supervision
  • Special Needs Assistance
  • Administrative tasks
  • Parent-Teacher Liaison
  • Effective Communication
  • Calm and Patient Demeanor
  • CPR and First Aid
  • Classroom Organization
  • Emotional Support
  • Teacher Assistance
  • IEP familiarity
  • Teacher Support

Timeline

School Assistant

Chicago Public Schools CPS
08.2021 - Current

Administrative Assistant

Home Psych Services, PC
02.2019 - 08.2021

High School Diploma -

Mother Guerin High School

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Ellen Topel