ELLEN VARHOL

Human Resources position with 800+ employee not-for-profit organization dedicated to assisting individuals with physical and mental disabilities to achieve their fullest level of independence.

• Oversee candidate onboarding processes and support talent acquisition team.
• Serve as ambassador to all new employees as the primary point of contact during the onboarding process.
• Facilitate new hire documentation with candidates and recruiters to gather necessary pre-employment information.
• Coordinate and conduct all pre-employment drug and medical screenings and background verifications, including driving records, SAM and OIG checks, and education, license and certifications.
• Maintain application tracking system and other forms for recruiting and new hire processes.
• Collaborate with Compliance, Payroll & Benefits, and other HR departments to ensure successful onboarding processes.
• Partner with in-house recruitment team to ensure new hires are onboarded in an accurate and timely manner.
• Expanded responsibilities as acting Lead TAA by training and mentoring junior TAA's, taking on more complex and heavier workload, and other additional responsibilities.

Patient advocate within a collaborate multi-disciplinary team of physicians and other healthcare members with nationally recognized behavioral healthcare organization

• Navigate in-person and phone inquiries for services by describing levels of care, screening for services, and providing program recommendation.
• Explain insurance coverage to patients throughout the admission process and answer related financial questions.
• Assist in coordination of admissions with patient and/or their representative to include admissions information, directions, and information about the program they will be entering.
• Educate patients and/or their representatives during the admissions process and related intake forms
• De-escalate emotional situations & problem solve issues as appropriate while adhering to HIPAA guidelines and patient confidentiality.
• Collaborate with medical staff and other departments to ensure the patients' needs are being met.