Summary
Overview
Work History
Education
Skills
Accomplishments
References
Additional Information
Social Media
Volunteer
Timeline
Generic

ELLEN VERLANIC

Lubbock,TX

Summary

Motivated, positive administrative and customer service professional with 25+ years of experience in Real Estate and Administrative Services providing optimum levels of service to both internal and external customers. Resourceful and organized with excellent communication skills and a talent for resolving issues in a timely and courteous manner. Solid background includes multitasking in various segments of the real estate business, highlighted with administrative services, human resources, legal conveyance and structural workings of a railroad company. Maintains the highest of standards, integrity, professionalism, customer satisfaction, and believes in team workmanship.

Overview

31
31
years of professional experience

Work History

Essential Oils Trainer/Sales Associate

DOTERRA International
03.2013 - Current
  • Sales and Education of Essential Oils to individuals and groups.
  • Conceptualized training meetings.
  • Maintain expense records, tax records, billing, office supplies, and all documents.

Executive Assistant/ Property Manager

PACIFIC TOWER PROPERTIES and PTP MANAGEMENT, Inc
01.2010 - 06.2012
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Developed and maintained automated alert systems for important deadlines.
  • Property manager for commercial/residential ventures.
  • Used advanced software to prepare documents, reports, and presentations.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Working knowledge of property management budgets, reports, coding and billing.

INDEPENDENT CONTRACTOR, Transaction Coordinator/ Real Estate Assistant, Class Trainer Assistant

Coldwell Banker Realtors
08.2004 - 08.2008
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Collaborated closely with clients to better understand entire project scope.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Assist with daily decision making and provide support needed.
  • Presented, negotiated and interpreted Real Estate contracts for Sales, Leasing, Land, Improved property, Residential and Commercial.
  • Conducted orientation programs and educational classes.

Benefits Specialist, Human Resources Specialist, Legal Assistant

MONTANA RAIL LINK
03.1998 - 05.1999
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
  • Observed strict procedures to maintain data and plan participant confidentiality.
  • Checked employees' benefits enrollment for accuracy and inputted all data.
  • Coordinated and processed personnel records and employee benefits for a regional railroad with 1000+ employees.
  • Assisted with legal issues involving railroad right of ways, property boundaries, crossing accidents.
  • Conducted orientation programs and educational classes oddities of legal actions.
  • Coordinated and secured legal documents involved in lawsuits.
  • Set up safety training conferences for managers.

Escrow Assistant/Legal Conveyance Administrative Services

HEXTER-FAIR TITLE COMPANY
06.1997 - 04.1998
  • Maintained open communication with lenders, brokers and borrowers.
  • Scheduled signings and gathered required paperwork.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Working knowledge of appraisals, certificates of occupancy, surveys, final closing costs, mortgages, contract prices, change orders and various addenda.
  • Coordinated the closing process for a major, high-volume title company handing commercial and residential real estate.
  • Secured clear and valid titles to properties, ensured accuracy of all documents required to close, and disbursed funds for real estate loans up to $40 million.

Real Estate Agent/New Home Sales Associate

Remax Realty, Highland Homes & DR Horton Homes
05.1992 - 08.2004
  • Sales/ Marketing: 2000 Office ranks No 1 in sales for Tarrant County division
  • Awarded Recording-Breaking Sales For The Month, September, 2002.
  • Sales Achievements:

$8.5 million, 53 units; $11.5 million, 88 units

$14.5 million, 83 units; $10 million, 64 units

$11 million, 73 units

Education

Bachelor of Arts Degree - Advertising and Marketing

University of North Texas
Denton, Texas
1992

Plano Senior High School
Plano, Texas
1987

Skills

  • Customer Service - hand holding
  • Great Communicator
  • Managing Employee Relations
  • Document Employee Information
  • Business Correspondence
  • Team Player
  • Office Administration
  • Sales
  • Management Scheduling and Time Records
  • Effective Planning - Trade Shows & Training

Accomplishments

  • Chosen to facilitate the opening of a satellite title company office.
  • Executive Assistant to the Owner/Broker of three different privately owned businesses.
  • Twice chosen to open and run a new construction single family subdivision minimum of 3500+ units.

References

  • Carrie Wilkins 615-480-5737 cewwrw@aol.com - client now friend
  • Donna Wiemer 817-239-7201 djweimer48@aol.com - coworker now friend

Additional Information


  • Texas Insurance 2021-2022
  • Certification: Graduate of Real Estate Institute (GRI)
  • Alaska Real Estate Commission License 2004 - 2012
  • Texas Real Estate Commission License 1990 - 2008 `


Social Media

Facebook, Instagram, Squirrel, Snapchat, Twitter, GroupMe, Canvas

Volunteer

Daughters of the American Revolution 2023 - Current

Bay Port High School Booster Club, Secretary, Fundraiser, Board 2013-2019 

Leader & Chairman, Pack 111, Den 4 & 7,  Pack 214 Boy Scouts of America, Anchorage, Alaska and Suamico, WI  –  2006-2019  

Bear Valley Elementary School PTA Fundraiser or Secretary, Anchorage, AK    2007-2012 

Pop Warner Football Acting Commissioner and AOR Baseball, Anchorage, AK  2010-2012 

Plano Jr. League, Plano, Texas    1995-1996

Timeline

Essential Oils Trainer/Sales Associate

DOTERRA International
03.2013 - Current

Executive Assistant/ Property Manager

PACIFIC TOWER PROPERTIES and PTP MANAGEMENT, Inc
01.2010 - 06.2012

INDEPENDENT CONTRACTOR, Transaction Coordinator/ Real Estate Assistant, Class Trainer Assistant

Coldwell Banker Realtors
08.2004 - 08.2008

Benefits Specialist, Human Resources Specialist, Legal Assistant

MONTANA RAIL LINK
03.1998 - 05.1999

Escrow Assistant/Legal Conveyance Administrative Services

HEXTER-FAIR TITLE COMPANY
06.1997 - 04.1998

Real Estate Agent/New Home Sales Associate

Remax Realty, Highland Homes & DR Horton Homes
05.1992 - 08.2004

Bachelor of Arts Degree - Advertising and Marketing

University of North Texas

Plano Senior High School
ELLEN VERLANIC