Ellen Wirtz
Poplar Bluff,MO
Summary
Accomplished Manager on Duty at Chartwells Schools Dining Services, adept in operations management and staff training, significantly enhanced customer satisfaction and streamlined inventory control. Excelled in fostering team compliance and developing strategies for waste reduction, demonstrating a strong blend of leadership and operational efficiency.
Overview
10
10
years of professional experience
Work History
Manager on Duty
Chartwells Schools Dining Services
08.2014 - Current
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Partnered with vendors and suppliers to effectively manage and budget.
- Developed and implemented strategies to maximize customer satisfaction.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Law Enforcement - Police Force
Butler County Sheriff Department
Poplar Bluff, MO05.2007
Skills
- Staff Training and Development
- Operations Management
- Inventory Control
- Staff Management
- Training and mentoring
- Waste Reduction
Crocheting
I just started making chunky crochet blankets
Timeline
Manager on Duty
Chartwells Schools Dining Services
08.2014 - Current
Law Enforcement - Police Force
Butler County Sheriff Department
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