Ellen Young

Report Writer/Report Writer Trainer

Greeted and engaged with guests, cultivating a welcoming atmosphere

Patrol and monitor all areas of the property

Performed first aid and CPR when necessary, during emergency situations

Resolved complaints and issues involving guests and employees

Customer service/phones

Used Charger Back System to reunite guests with their lost property

Badging employees and vendors

Monitored CCTV surveillance to detect suspicious activity for the protection of company assets

Dispatching duties using YMS (yard management system)

Performed searches of personnel and visitors exiting the building