Ellen E Martinez
Somerville,TX
Summary
Intake Coordinator with 4 years of healthcare administration experience, specializing in schedule coordination, payroll management, and accurate record-keeping. Strong organizational and time management skills enable effective communication with insurance companies and case managers. Proven ability to improve efficiency and service quality for both clients and staff.
Overview
5
5
years of professional experience
Work History
Intake Coordinator
Girling Personal Care
Brenham, TX
04.2022 - 12.2024
- Communicated with insurance companies and case managers to ensure timely completion and updates of service authorizations in client charts.
- Corresponded with physician offices to obtain necessary paperwork as required.
- Engaged with State personnel to secure authorizations for service provision.
- Entered caretaker schedules to support staffing coordinators in resource allocation.
- Processed Veterans caregiver time sheets to guarantee timely payment for caretakers.
- Maintained organized charts for auditing purposes, ensuring compliance with standards.
- Scanned and uploaded documents into software database, Exchange, for accurate record-keeping.
- Completed weekly physical and electronic data capture logs while managing general office responsibilities.
Field Supervisor/ Staffing Coordinator
Girling Personal Care
Brenham, TX
06.2020 - 03.2022
- Executed new hire paperwork and in-home training for clients.
- Assumed caretaker duties during staff absences, ensuring continuity of care.
- Conducted evaluations for new clients and completed requisite documentation.
- Trained new caretakers on Vesta applications to enhance operational proficiency.
- Processed payroll and managed essential phone communications with insurance personnel.
- Facilitated APS referrals when required, ensuring compliance with regulations.
- Performed various office duties as needed to support team operations.
Education
Associate of Arts - Human Resources Management
University of Phoenix
Online07-2013
High School Diploma -
Burton High School
Burton, TX05-1990
Skills
- Service authorization
- Data entry
- Document management
- Insurance communication
- Compliance auditing
- Client evaluation
- Time management
- Organizational skills
- Scheduling
- Customer service
- Verbal and written communication
- Recruitment and hiring
Timeline
Intake Coordinator
Girling Personal Care
04.2022 - 12.2024
Field Supervisor/ Staffing Coordinator
Girling Personal Care
06.2020 - 03.2022
Associate of Arts - Human Resources Management
University of Phoenix
High School Diploma -
Burton High School
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