Ellen (Ellie) Lende

• Human resources generalist - maintaining human resources files, participate in employee review processes and update policies
• Researcher, report writer, legal-writing proof-reader
• Promote collaborative relationships across departments and constituent groups
• Bank account reconciliation
• Assist with tax preparation
• Prepare monthly fiscal reports
• Screen calls, manage calendar, coordinate meetings and practice high level of professionalism and confidentiality
• Board Secretary responsible for updating Board members on cases and advocacy work.
• Managed $600K annual budget including accounts payable/ receivable and payroll

Served as Front Desk Associate, Program Coordinator for CLEAR*Sr and as Administrative Assistant to CLEAR Program Director

• Excelled at these positions due to relatability and being understood by clients from diverse backgrounds
• Successfully conducted state-wide outreach to partner agencies to strengthen connections with legal and social services providers
• Updated state-wide referral data base for CLEAR attorneys
• Maintained legal research library and edited legal publications and pleadings
• Leaned on by co-workers to help build peace and fluidity between a vast array of people and projects
• Provided Program director with input for handling human resources issues and screened all new hires

CLEAR*Sr

• Assisted in quarterly report-writing to program funders
• Intake screener for senior citizens seeking legal advice
• Supervised and trained legal interns and volunteers
• Conducted holistic legal needs check-ups
• Created meeting agendas, provided facilitation, meeting minutes

Front Desk

• Reception duties, King County intake, publications distribution

Guest Services and Public Relations Manager

• Guest-first hospitality training
• When tasked with establishing an improved team atmosphere, collaborated with management and employees to enhance a team that allowed for improved communications across departments
• Implemented programs to further community outreach, public relations, sales, marketing, special events, and reservations yield management