Summary
Overview
Work History
Education
Skills
Computer Related Skills
Timeline
Generic

ELLEN LORRAINE LAWRENCE

Columbia,MD

Summary

Dedicated and results-driven Senior Mortgage Loan Officer with five years of experience in the financial industry. Proven track record of successfully guiding clients through the mortgage process while ensuring compliance with industry regulations. Seeking a challenging position to leverage expertise in mortgage lending and contribute to the growth of a reputable financial institution.

Overview

13
13
years of professional experience

Work History

Senior Mortgage Loan Officer

SWBC Mortgage
07.2023 - Current
  • Review loan documents for accuracy prior to closing.
  • Participate in industry events and conferences to build relationships and gain market intelligence.
  • Educate clients on various loan products available to them, ensuring they made informed decisions regarding their financing options.
  • Increase loan production by developing and maintaining strong relationships with realtors, builders, and other referral sources.
  • Assist clients throughout entire mortgage process, from initial application to closing, ensuring a positive customer experience.
  • Prepare comprehensive loan files that include detailed documentation needed for underwriting approval.
  • Analyze loan applications and credit reports to determine loan eligibility and risk level.
  • Regularly review and update loan pricing to maintain competitiveness in marketplace and maximize profitability.
  • Work closely with processors to resolve any issues that arise during application review or underwriting stage, minimizing delays in closing timescales.
  • Conduct thorough pre-qualification analyses to match potential borrowers with appropriate loan products for their needs.
  • Consistently meet or exceeded sales targets by establishing strong professional network within local community.
  • Maintain compliance with federal regulations and company policies during all stages of mortgage process.
  • Continually develop extensive network of referral partners to source new mortgage loan opportunities.
  • Deliver engaging presentations at homebuyers seminars to educate potential clients on home buying processes and available financing options.
  • Skilled at working independently and collaboratively in team environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with strong work ethic.
  • Passionate about learning and committed to continual improvement.
  • Self-motivated, with strong sense of personal responsibility.
  • Work effectively in fast-paced environments.

Community Mortgage Loan Officer

TD Bank
07.2022 - 07.2023
  • Participated in ongoing professional development programs to continuously expand knowledge of the mortgage industry and enhance skills as a loan officer.
  • Negotiated favorable terms on behalf of clients, ensuring their long-term financial success with their mortgage loans.
  • Customized marketing materials aimed at attracting potential mortgage applicants within specific target markets.
  • Participated in industry events and conferences to build relationships and gain market intelligence.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
  • Developed strong partnerships with local real estate agents to generate consistent referral sources for mortgages.
  • Assessed loan portfolios for compliance with underwriting policies.
  • Utilized CRM software proficiently for tracking leads, organizing client information, and planning follow-up communications.
  • Organized educational seminars for prospective homebuyers, increasing company visibility in the community.
  • Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.

Senior Mortgage Loan Originator

Harborside Home Loans
10.2019 - 07.2022
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Processed loan applications and monitored progress from start to finish.
  • Developed extensive network of referral partners to source new mortgage loan opportunities.
  • Increased loan application approvals by efficiently processing and reviewing documents for accuracy and compliance.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Negotiated loan terms and conditions with clients to maximize profitability.
  • Collaborated with underwriters, processors, and other team members to resolve issues, ensuring smooth transactions for all parties involved.
  • Participated in industry events and conferences to build relationships and gain market intelligence.
  • Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
  • Developed strong relationships with real estate agents, increasing referral business and expanding client base.
  • Streamlined loan origination process with thorough pre-qualification assessments, resulting in faster decision making.
  • Provided exceptional customer service throughout entire loan process from initial consultation to closing day.
  • Managed pipeline of mortgage applications, prioritizing tasks to ensure timely closings and meet clients'' needs.
  • Collected information from banks, institutions and employers to assess applicant eligibility.
  • Attended networking events to build professional relationships within local community, generating increased leads.
  • Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
  • Structured loans creatively to address unique borrower situations and maximize approval chances without compromising compliance standards.

Licensed Production Manager

Caliber Home Loans
05.2018 - 06.2019
  • Ensured federal and state required compliance documentation is signed at the time of application or has been mailed to the client for signature with 3 days of application interview
  • Marketing activities to promote the Caliber brand; support and reinforce those actions and behaviors that enhance the brand
  • Submitted loan files directly to underwriting department for review and conditional approval
  • Ensured loan packages were complete before loan closing and all relevant parties had received paperwork necessary to close the loan
  • Ensured all documentation is accounted for and properly completed/signed
  • Collaborated with loan processor to ensure smooth transition of work
  • Managed internal operational standards and productivity targets.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Assessed loan portfolios for compliance with underwriting policies.
  • Monitored daily operations, identifying inefficiencies, and implementing solutions to improve overall performance.
  • Monitored pipelines to track and log status of loans.
  • Improved customer satisfaction rates with timely loan processing and clear communication.
  • Proved successful working within tight deadlines and a fast-paced environment.

Senior Loan Processor

Fidelity Direct Mortgage
05.2016 - 05.2018
  • Process FHA, Conventional and VA mortgage loans
  • Review and examine all loans to ensure soundness and compliance
  • Evaluate debt ratio, loan to value ratios, credit score, and property valuation
  • Resolve complex Underwriting situations by applying advanced Underwriting knowledge and skill that I acquired through years of mortgage loan processing experience.

Contract Mortgage Analyst

Self Employed
06.2014 - 05.2016
  • Process FHA, Conventional and VA mortgage loans for a local mortgage company on a contract basis
  • Review and examine all loans, to ensure soundness and compliance
  • Evaluate debt ratio, loan to value ratios, credit score, and property valuation
  • Communicate requirements and decisions to appropriate parties involved in the loan transaction
  • Resolve complex Underwriting situations by applying advanced Underwriting knowledge and skill that I acquired through years of mortgage loan processing experience.

Operations Manager, Structured Settlements

Seneca One
12.2012 - 09.2013
  • Responsible for driving operational excellence by directing the daily activities of the Structured Settlement Operations group
  • Responsibilities included planning, organizing and executing business plans developed by Senior Management
  • In addition, drove process improvement through initiatives to gain efficiencies in workflow and cost reduction in expenses.

Manager, Funding Department

Seneca One
04.2011 - 12.2012
  • Responsible for managing funding documentation being provided to the investors on structured settlement transfers
  • Supervised th daily activities of employees, monitoring work hours, adjusting duties and responsibilities as ne
  • Partnered with Sales to meet the monthly/quarterly funding goals of the division
  • Analyzed productivity metrics and trends in relation to expected standards of performance and recommended initiatives for process improvement to achieve superior operational effectiveness
  • Monitored and maintained all regulatory compliance, procedures and guidelines
  • Pipeline and status management to include forecasting and monthly/quarterly goals
  • Manage a team of funding specialists with the preparation of closing binder documents for investor review
  • Upload information into database for investor Underwriter review and act as the primary point of contact for the investor Underwriter(s)
  • Correspond with investors and underwriters to make sure all transactions move effectively toward funding
  • Review all closing files and follow up on funding conditions.

Education

Some College (No Degree) - Business Administration And Management

Bowie State University
Bowie, MD

Skills

  • Licensed in MD, VA and DC NMLS #1754008
  • Sales Forecasting
  • Real Estate Market Awareness
  • Market Analysis
  • Communication and Interpersonal Abilities
  • Customer service-focused
  • Residential mortgage lending regulations
  • Licensed Mortgage Loan Originator
  • Mortgage Product Understanding
  • Conventional Loan Knowledge
  • Credit Analysis Proficiency
  • Client Account Management
  • Underwriting knowledge
  • Regulatory Compliance
  • FHA and VA Loan Expertise

Computer Related Skills

Microsoft Office, Clarify, Siebel, ABE, Calyx Point, Encompass

Timeline

Senior Mortgage Loan Officer

SWBC Mortgage
07.2023 - Current

Community Mortgage Loan Officer

TD Bank
07.2022 - 07.2023

Senior Mortgage Loan Originator

Harborside Home Loans
10.2019 - 07.2022

Licensed Production Manager

Caliber Home Loans
05.2018 - 06.2019

Senior Loan Processor

Fidelity Direct Mortgage
05.2016 - 05.2018

Contract Mortgage Analyst

Self Employed
06.2014 - 05.2016

Operations Manager, Structured Settlements

Seneca One
12.2012 - 09.2013

Manager, Funding Department

Seneca One
04.2011 - 12.2012

Some College (No Degree) - Business Administration And Management

Bowie State University

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ELLEN LORRAINE LAWRENCE