Ellerie Moore
FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Desk Operations Specialist
Mayo Clinic
Jacksonville , Florida
03.2024 - Current
- Schedules and confirms patient appointments for diagnostic, surgical, and consultation services.
- Assists with training new employees on how to properly handle desk operations tasks.
- Provides customer service to patrons of the front desk.
- Answers phone inquiries in a professional manner.
- Carries out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Pleasantly welcomes visitors, answered phone calls, and maintained front reception desk.
- Responds quickly to questions and inquiries via phone and email.
- Provides excellent customer service at all times while interacting with both internal and external customers.
Church Youth Leader
Living Water Christian Church
Jacksonville, FL
01.2023 - Current
- Leads discussions and facilitated games and activities to demonstrate values and morality.
- Educates youth on biblical values-based curriculum in youth and young adult settings.
- Supports student ministries by teaching about Bible stories and linking themes to current events.
- Plans and leads weekly Bible study meetings and facilitates group activities for the youth group.
Executive Assistant
Shuster, Saben & Estevez
Jacksonville, Fl, FL
09.2023 - 12.2023
- Maintains company confidence and protects business operations by keeping sensitive information confidential.
- Opens, reads and replies to e-mails, letters and correspondence on behalf of executives.
- Organizes legal documents in company filing systems and databases.
- Serves visitors by greeting, welcoming and directing to appropriate personnel.
- Oversees office inventory by restocking supplies and submitting purchase orders.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Greeted visitors warmly upon arrival at the office premises.
- Oversaw inventory control processes ensuring availability of supplies at all times.
Administrative Assistant
J. Lucas & Associates
Jacksonville, FL
07.2022 - 09.2023
- Answers phone calls and emails to provide information, resulting in effective business correspondence.
- Provides secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Manage physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Track and submit employee timesheets to prepare for payroll processing.
- Manages accounting
- Processes payroll
- Pays bills
- Creates proposals
Lead Teacher
Hidden Hills Learning Tree
Jacksonville, FL
08.2021 - 07.2022
- Organized activities to promote physical, mental and social development of each child.
- Maintained secure and disciplined classroom to provide positive learning environment.
- Coached new teachers on school guidelines to decrease training time and increase teacher success.
- Supervised students throughout day, both in classroom and outside during breaks.
- Helped children learn many different early childhood subjects through playful activities and develop better coordination and new motor skills.
- Planned creative activities and demonstrated them to the children.
- Reported children's progress to parents and administration
Education
High School Diploma -
Creekside High School
Jacksonville, FL06.2021
Skills
- Customer Service
- Strategic Planning
- Meticulous Attention to Detail
- Time Management
- Relationship Building
- Bookkeeping
- Accounting Skills
- Multi-Line Telephone Systems
- Invoicing and Billing
- Filing
- Administrative Support
- Quickbooks
- Incoming Call Reception
- Telephone Etiquette
- Calendar Management
- Scheduling Coordination
- Basic Skills Teaching
- Enthusiasm for Students and Teaching
- Strong interpersonal skills
Timeline
Desk Operations Specialist
Mayo Clinic
03.2024 - Current
Executive Assistant
Shuster, Saben & Estevez
09.2023 - 12.2023
Church Youth Leader
Living Water Christian Church
01.2023 - Current
Administrative Assistant
J. Lucas & Associates
07.2022 - 09.2023
Lead Teacher
Hidden Hills Learning Tree
08.2021 - 07.2022
High School Diploma -
Creekside High School
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