ELLESANDRA VANDORP
Eaton Rapids
Summary
Dedicated and cooperative professional bringing generous, patient, and empathic qualities. Skilled in providing compassionate care and support to patients while assisting in treatments. Strong ability to build rapport with clients, ensuring comfortable and welcoming environment. Proven track record of persuasive communication and effective collaboration with team members to enhance patient care and office efficiency.
Experienced with animal care and clinical support in veterinary settings. Utilizes skills in assisting with medical procedures and maintaining patient records. Knowledge of animal handling and client communication ensures smooth operations and excellent care.
Offering compassionate demeanor and strong organizational abilities, eager to learn and thrive in veterinary setting. Brings foundational understanding of animal care principles, coupled with skills in customer service and multitasking. Ready to use and develop communication and technical skills in Veterinary Assistant role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
Snow Animal Health Care
03.2025 - Current
- Managed office duties such as filing, data entry, answering phones and scheduling appointments.
- Demonstrated strong interpersonal communication skills while interacting with patients, staff and doctors.
- Developed excellent organizational and time management skills in order to effectively manage patient records and appointments.
- Assisted with cleaning and storing supplies, instruments and equipment to expedite patient therapies.
- Prepared treatment rooms and exam rooms to facilitate patient visits.
- Demonstrated stretching and strengthening exercises for patients to do at home.
- Operated x-ray, and other equipment to administer routine diagnostic tests.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Improved client relations through effective communication and education on pet health needs.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
Chiropractic Assistant
Michigans Family Chiropractic
08.2024 - 03.2025
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Florist
Hastays Greenhouse & Flower Shop
09.2023 - 08.2024
- Exhibited strong customer service skills to ensure customers received satisfactory products.
- Demonstrated expertise in flower design and arrangement, including traditional, modern and exotic styles.
- Performed daily maintenance tasks such as watering plants and cleaning vases.
- Cut, conditioned and cleaned flowers and foliage for storage.
- Cut flowers to set up aesthetically pleasing floral displays within store.
- Ordered and purchased flowers and supplies from wholesalers and growers to maintain adequate inventory.
Education
Esthiology - Esthetician
Atlas Academy of Cosmetology
02.2024
Skills
- Patient handling
- Medical recordkeeping
- Team collaboration
- Animal Care: Provide gentle and effective care for animals
- Animal behavior; understanding different body languages and behavior
- Empathy and compassion for animals and their owners
- Customer service
- Patient interaction
- Multi-tasking abilities
- Appointment scheduling
- Patient care
- Patient education
- Payment collection
- First aid and CPR certification
- Charting
- Professionalism and ethics
- Time management abilities
- Multitasking Abilities
- Patient restraint
- Cleaning and sanitizing
- Euthanasia assistance
- Sanitation protocols
- Animal restraint
- Reception support
Certification
Licensed Esthetician
Timeline
Veterinary Assistant
Snow Animal Health Care
03.2025 - Current
Chiropractic Assistant
Michigans Family Chiropractic
08.2024 - 03.2025
Florist
Hastays Greenhouse & Flower Shop
09.2023 - 08.2024
Esthiology - Esthetician
Atlas Academy of Cosmetology
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