Ellexia McCredie
Umatilla,FL
Summary
Forward-thinking professional with many years of experience driving goal achievement and improvements through operational oversight. Instrumental in devising and updating operations policies and procedures by analyzing reports, reviewing customer feedback, and collaborating with other key leaders. Pragmatic when identifying areas for improvement and creating effective solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Executive
Snobiz
Iowa City, Iowa
10.2020 - 07.2025
- Coordinated daily operations to ensure efficient workflow and service delivery.
- Managed inventory levels and ordered supplies to meet operational needs.
- Trained new staff on procedures and company standards for service excellence.
- Implemented process improvements to enhance operational efficiency and productivity.
- Monitored compliance with safety regulations and company policies during operations.
- Collaborated with cross-functional teams to resolve operational issues effectively.
- Maintained accurate records of inventory, transactions, and service reports consistently.
- Communicated with departmental leaders to identify and solve daily operations issues.
- Ensured compliance with industry regulations and standards.
Lead Teacher
Busy Bee Daycare
Ainsworth, Iowa
10.2024 - 06.2025
- Designed engaging lesson plans for diverse age groups.
- Mentored junior teachers in classroom management techniques.
- Implemented educational activities promoting social and emotional development.
- Conducted assessments to monitor children's progress and learning needs.
- Collaborated with parents to discuss child development and behavior strategies.
- Maintained a safe, clean, and nurturing classroom environment.
- Organized activities to promote physical, mental and social development of each child.
- Worked with teachers to design interactive lessons and increase student success.
- Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
- Involved parents in student learning to increase family interaction and student support.
- Researched books and supplemental materials to use with lesson plans.
- Evaluated and improved classroom environment to promote ultimate learning experiences.
- Maintained secure and disciplined classroom to provide positive learning environment.
- Implemented appropriate disciplinary actions when necessary while ensuring compliance with school policies and procedures.
- Maintained an open line of communication with administrators regarding curriculum implementation and program initiatives.
FOH Manager
Dino's Pizza Resturant
WASHINGTON, Iowa
01.2024 - 01.2025
- Supervised front-of-house staff to ensure excellent customer service.
- Trained new employees on service standards and restaurant policies.
- Coordinated with kitchen staff to streamline order processing and delivery.
- Scheduled staff shifts to optimize coverage during peak hours.
- Handled customer inquiries and resolved complaints professionally.
- Monitored inventory levels and placed orders for essential supplies.
- Managed all aspects of cash handling processes including deposits, withdrawals, change orders and reconciliations.
- Created weekly schedules for FOH staff that optimized efficiency while meeting labor cost goals.
- Provided guidance and support to FOH personnel when dealing with difficult customers or situations.
- Maintained accurate records of daily transactions, including cash, credit card and check payments.
- Monitored employee performance to ensure compliance with company standards.
- Encouraged team collaboration among front-of-house employees in order to create an enjoyable work environment.
- Ensured the restaurant complied with health regulations by conducting regular inspections of food storage areas, equipment and surfaces.
- Developed and implemented customer service standards to ensure consistent quality of service.
- Assigned tasks to FOH staff members according to their abilities and experience levels.
- Organized special events such as promotional activities, holiday parties.
- Ensured all necessary documents were completed accurately such as accident reports or time sheets.
- Oversaw employee recruiting, hiring, performance management and discipline.
- Handled guest complaints quickly to maintain positive dining experience for patrons.
Special Education Paraprofessional
Lincoln Elementary
WASHINGTON, Iowa
09.2022 - 08.2023
- Assisted teachers in implementing individualized education plans for students.
- Supported classroom activities by preparing materials and resources for lessons.
- Monitored student behavior and provided guidance to ensure a positive learning environment.
- Collaborated with educators to track student progress and address learning challenges.
- Encouraged social skills development through structured group interactions and activities.
- Maintained a safe and organized classroom setting conducive to learning.
- Communicated effectively with parents regarding student needs and progress updates.
- Participated in training sessions to enhance skills in special education practices.
- Provided one-on-one instruction to students who needed extra help with learning tasks.
- Implemented behavior management strategies designed by special education staff members.
- Offered emotional support during times of difficulty or crisis situations involving the student.
- Encouraged independent thinking, problem solving, and self-advocacy skills among students.
- Monitored behavior of students in order to ensure a safe, positive learning environment.
- Supported students with personalized accommodations, extra assistance, and educational assessments.
- Managed class of special education students in absence of lead teacher.
Education
Associate of Applied Science - Early Childhood Education Administration
Kirkwood Community College
Cedar Rapids, IA05-2026
High School Diploma -
Clear Creek Amana High School
Tiffin, IA05-2020
Skills
- Classroom management
- Lesson planning
- Team collaboration
- Process improvement
- Communication skills
- Child development
Certification
- CPR Certification
- First Aid Certification
- State mandated DHS certifications and additional learning qualifications
Affiliations
- Church member and active participant in volunteer work.
- Gardening and landscaping.
- Women's craft group leader.
References
References available upon request.
Timeline
Lead Teacher
Busy Bee Daycare
10.2024 - 06.2025
FOH Manager
Dino's Pizza Resturant
01.2024 - 01.2025
Special Education Paraprofessional
Lincoln Elementary
09.2022 - 08.2023
Operations Executive
Snobiz
10.2020 - 07.2025
Associate of Applied Science - Early Childhood Education Administration
Kirkwood Community College
High School Diploma -
Clear Creek Amana High School
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