Elli Rouse

• Warmly greet and assist incoming patients, providing a friendly and professional first point of contact at the health center
• Proficiently collect and record patients' vital signs, including heart rate, blood pressure, respiratory rate, and temperature, to ensure precise and up-to-date medical information for healthcare professionals to make informed decisions
• Directly assist MAs with necessary tasks, as well as resident nurses and doctors, when needed.
• Adhere to HIPAA guidelines throughout all interactions and tasks, maintaining strict confidentiality of sensitive patient information and consistently implementing privacy protocols to always ensure the highest level of data security and patient trust.

*I was hired for this position during the Summer of 2023 and will begin employment upon the start of Fall Quarter and will conclude employment prior to graduation in the Spring of 2024*

• Organized materials and developed lesson plans to enhance the skills of individual students.
• Creatively brainstormed and developed new learning materials and resources for teachers to use and expand the existing curriculum.
• Collaborated with colleagues to develop and revise curriculum to enhance students' learning experiences.
• Collected, arranged, and inputted information into Excel to provide a more efficient transfer of information between supervisors.

• Nurtured, guided, and effectively oversaw groups of infants and toddlers with attentive care and supervision.
• Supported children's physical, mental, and social development using classroom games and activities.
• Communicated frequently with parents and faculty to ensure cohesive strategies concerning a child's healthy development and well-being.

• Exemplified familiarity with up-to-the-minute menu selections and preparation techniques, ensuring a well-informed and engaging dining experience.
• Demonstrated exceptional professionalism in swiftly resolving customer issues and fulfilling requests.
• Collaborated seamlessly with fellow servers to enhance task efficiency and prioritize customer satisfaction.

• Successfully initiated daily operations of the medical office, meticulously overseeing the implementation of rigorous COVID-19 safety protocols, including temperature screenings, mask mandates, and social distancing measures
• Facilitated seamless patient experiences by expertly managing check-in and check-out procedures with a personalized and attentive approach.
• Skillfully addressed customer inquiries and concerns through diverse communication channels, including in-person interactions, telephone conversations, and email correspondence, showcasing a strong commitment to exceptional customer service.
• Proficiently trained in a comprehensive array of medical tasks, encompassing phlebotomy, health history intakes, and adeptly providing scribing support for doctors