Summary
Overview
Work History
Skills
Educationcertifications
References
Timeline
Generic

Elaheh (Elli) Ahrens

Germantown,MD

Summary

Experienced Retail Merchandiser versed in using product placement, end caps and points of purchase displays to manufacturer's best advantage. Astute professional with goal-oriented nature promotes optimized retail workflow for bolstered customer experience. Exceptional negotiator for prime positioning locations.

Overview

20
20
years of professional experience

Work History

Sales and Merchandiser

MotherGooseNest.com
Bethesda, MD
04.2019 - Current
  • Achieved a 30% increase in online sales within the first six months through targeted marketing campaigns and website optimizations
  • Reduced advertising expenses by 20% while increasing brand visibility by implementing cost-effective digital marketing strategies
  • Spearheaded the development of the MotherGooseNest website, meticulously crafting layouts and functionalities, including the integration of a seamless payment system
  • Championed diversity and inclusion initiatives across all business facets, ensuring products, sales strategies, and marketing efforts were reflective of diverse perspectives and communities
  • Successfully expanded customer base by 25% through proactive engagement and outreach initiatives, resulting in enhanced brand loyalty and repeat business
  • Implemented a customer feedback system resulting in a 15% improvement in product satisfaction ratings and a decrease in return rates by 10%.

Merchandiser Seasonal

Hopewell Nursery/Bell Nursery
Germantown, MD
03.2021 - 07.2022
  • Collaborated closely with distribution teams to ensure optimal display and sales strategies, resulting in increased visibility and revenue generation
  • Implemented a comprehensive plant care routine, including daily watering and health checks, to maintain the vitality and attractiveness of plant inventory
  • Acted as the primary point of contact for customer inquiries, effectively addressing questions and concerns to drive sales and enhance customer satisfaction
  • Expanded botanical expertise by actively researching and familiarizing oneself with various plant species, enabling informed recommendations and enhanced customer service
  • Spearheaded social media advertising campaigns, leveraging platforms such as Facebook and Instagram to reach target audiences and boost brand awareness, resulting in increased customer engagement and sales conversions
  • Engaged in strategic partnerships with local businesses to host joint promotional events, fostering community engagement and expanding brand reach within the target market
  • Regularly evaluated sales performance and customer feedback to identify areas for improvement, implementing proactive measures to enhance overall customer experience and drive sales growth.

Pharmacy Technician

CVS Pharmacy
Reston, VA
11.2018 - 03.2019
  • Swiftly and accurately calculated dosages, dispensed medications, prepared prescription labels, and filled prescriptions for approval by pharmacists, achieving a 98% accuracy rate and maintaining a fast turnaround time to meet patient needs efficiently
  • Read medication orders, prepared and assembled medications, intravenous solutions, and therapies, consistently meeting or exceeding productivity targets while maintaining a 99% accuracy rate
  • Utilized a proprietary computer program to access prescription information, patient and prescriber data, facilitate drug selection, provide foreign language translations, and process insurance billing, resulting in a 20% reduction in processing time and improved accuracy in prescription handling
  • Ensured the cleanliness, sanitation, and maintenance of all pharmacy facilities, equipment, and patient areas, resulting in zero sanitation-related incidents and maintaining a sterile and safe environment for staff and patients
  • Assisted in implementing and maintaining the pharmacy's quality assurance and control program, resulting in a 15% reduction in medication errors and a 20% improvement in patient satisfaction scores.

Sole Proprietorship, Jewelry Designer

Isabella Jewels
Vienna, Virginia
10.2004 - 03.2018
  • Designed and crafted couture jewelry using design software such as Bead Creator Pro 6, resulting in unique and visually stunning pieces that captured the attention of customers
  • Expertly handled jewelry repairs for both major and minor issues, ensuring meticulous workmanship and precise matches to maintain the integrity and value of each piece
  • Selected merchandise for display and demonstrated at local art shows, leading to a 30% increase in brand awareness and a 15% growth in customer base
  • Demonstrated mastery in working with a variety of materials, including precious metals, gems, stones, and crystals, producing high-quality jewelry pieces that met diverse customer preferences and demands
  • Developed commercial acumen by actively promoting the business, building networks within the industry, and successfully entering craft fairs, resulting in increased brand visibility and sales opportunities
  • Specialized in crafting custom pieces for retail and private clients, including weddings and special occasions, delivering personalized and memorable jewelry experiences that exceeded client expectations.

Skills

  • Sales Management
  • Customer Services
  • Business Marketing
  • Strong Communications
  • Customer Relation Management (CRM)
  • Extensive Customer Service
  • In-store support
  • Team building
  • Attention to Detail
  • Proficient with HIPAA Compliance
  • Healthcare Curriculum Expert
  • Organizational Skills
  • Multi-task handling
  • Microsoft Office and Google Suite

Educationcertifications

  • Minneapolis Community & Technical College, Minneapolis, MN, 2006, Sterile Processing Technician
  • McConnell Travel Academy, Minneapolis, MN, 1997, Travel Agent

References

Available upon Request

Timeline

Merchandiser Seasonal

Hopewell Nursery/Bell Nursery
03.2021 - 07.2022

Sales and Merchandiser

MotherGooseNest.com
04.2019 - Current

Pharmacy Technician

CVS Pharmacy
11.2018 - 03.2019

Sole Proprietorship, Jewelry Designer

Isabella Jewels
10.2004 - 03.2018

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Elaheh (Elli) Ahrens