Mario Mclaurin
Shrewsbury,PA
Summary
Dynamic Audio Visual Technician with experience at Collective Christian Ministries, skilled in live streaming and audio post-production. Proven ability to enhance audience engagement through innovative technology solutions while demonstrating strong communication and collaboration skills. Professional driver prepared for role focused on efficient and timely deliveries.
Professional hospitality worker with keen focus on delivering exceptional customer service and ensuring vehicle security. Known for ability to adapt to dynamic situations and maintain high level of service quality. Reliable team player who excels in collaborative settings and consistently meets performance goals.
Experienced with managing valet services and ensuring customer satisfaction through efficient vehicle handling. Utilizes effective communication skills and quick problem-solving abilities to provide seamless experience for guests. Knowledge of safety protocols and customer service best practices to maintain high standard of service.
Overview
5
5
years of professional experience
Work History
Audio Visual Technician
Collective Christian Ministries
11.2021 - Current
- Operated audio and visual equipment for services and events.
- Collaborated with teams to ensure seamless event execution.
- Maintained and repaired AV equipment to ensure optimal performance.
- Trained volunteers on basic AV setup and operation procedures.
- Developed troubleshooting guides for common technical issues encountered during events.
- Evaluated new technologies to enhance service delivery and audience engagement.
- Coordinated with ministry leaders to align AV needs with program goals and objectives.
- Set up projectors, laptops and microphones for live presentations.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Managed cables and power distribution systems effectively to maintain a neat appearance while ensuring safety.
Funeral Director's Assistant
Bounding Mortury
03.2021 - Current
- Assisted in preparing and embalming bodies according to industry standards.
- Coordinated funeral service logistics, ensuring timely and respectful execution of ceremonies.
- Supported families with compassionate communication and guidance during difficult times.
- Managed inventory of funeral supplies, maintaining organization and accessibility for team use.
- Trained new staff in procedures and best practices to enhance team performance.
- Oversaw scheduling of services, ensuring alignment with family needs and staff availability.
- Developed and implemented efficient workflows for service preparation and setup.
- Demonstrated adaptability by tailoring each funeral service according to individual preferences or religious customs.
- Facilitated communication between clients and clergy members throughout planning and service coordination.
- Contributed to a seamless client experience by arranging floral displays and setting up audio/visual equipment for services.
- Provided support to Funeral Director in managing a team of part-time staff ensuring consistent delivery of high-quality services.
Delivery Driver
Cabinet Creations LLC
09.2025 - 11.2025
- Delivered cabinets and furniture efficiently to customer locations, ensuring timely arrivals.
- Navigated local routes using GPS for optimal delivery efficiency and minimal delays.
- Maintained vehicle cleanliness and performed basic maintenance checks to ensure safety standards.
- Communicated effectively with customers regarding delivery schedules and product handling.
- Managed paperwork related to deliveries, including invoices and customer signatures for accuracy.
- Adapted quickly to changing schedules and priorities, demonstrating flexibility in service delivery.
Valet Attendant
Towne Park
09.2024 - 10.2025
- Welcomed and assisted guests upon arrival, ensuring a positive first impression.
- Efficiently parked and retrieved vehicles, maintaining high standards of safety and care.
- Communicated effectively with team members to coordinate vehicle flow during peak hours.
- Monitored parking area for security and compliance with company policies.
- Provided directions and information about local attractions to enhance guest experience.
- Assisted in training new attendants on operational procedures and customer service best practices.
Hotel Front Desk Clerk
Courtyard by Marriott
01.2024 - 09.2025
- Managed guest check-in and check-out processes efficiently to enhance customer satisfaction.
- Resolved guest inquiries and complaints promptly, ensuring a positive experience throughout their stay.
- Coordinated room assignments and maintained accurate reservations using property management systems.
- Provided information on local attractions and services, improving guests' overall experience and engagement.
- Assisted in training new front desk staff, fostering a collaborative team environment and knowledge sharing.
- Collaborated with housekeeping to ensure timely room readiness, contributing to seamless guest experiences.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Sales Associate
AutoZone
07.2023 - 09.2024
- Assisted customers in product selection, ensuring a personalized shopping experience.
- Managed inventory levels, conducting regular stock checks to maintain product availability.
- Collaborated with team members to optimize store layout and enhance merchandise displays.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and timeliness.
- Resolved customer inquiries and complaints, fostering positive relationships and repeat business.
- Trained new staff on sales techniques and customer service protocols to improve performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Groundskeeper
LLC
03.2023 - 06.2024
- Maintained landscaping and grounds to ensure aesthetic appeal and safety standards
- Operated mowing equipment, ensuring proper maintenance for optimal performance
- Applied fertilizers and pesticides in compliance with safety regulations
- Assisted in planning seasonal planting schedules based on environmental conditions
- Conducted regular inspections of facilities to identify maintenance needs
- Collaborated with team members to enhance overall landscape design and maintenance strategies
- Trained new staff on equipment usage and groundskeeping best practices
Sales Associate
Walmart
05.2021 - 08.2023
- Analyzed sales data to identify trends, informing inventory purchases and promotional strategies.
- Implemented visual merchandising standards to elevate brand presentation and drive customer engagement.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Assembly Line Worker
Harley Davidson Inc
11.2020 - 12.2020
- Operated and maintained assembly line machinery for optimal efficiency.
- Assembled motorcycle components according to specifications and quality standards.
- Collaborated with team members to streamline production processes and reduce downtime.
- Conducted quality inspections to ensure compliance with safety regulations and company standards.
- Implemented process improvements that enhanced workflow and productivity on the assembly line.
- Monitored inventory levels of parts and supplies, coordinating timely replenishment as needed.
- Assisted in troubleshooting equipment malfunctions to minimize operational delays.
Education
High School Diploma -
William Penn Senior High
York, PA06-2020
Skills
- Live streaming
- Speaker installation
- Strong verbal and written communication
- Audio post-production
- Audio monitoring
- Funeral planning
- Body preparation
- Mortuary operations
- Patience and composure
- Geographical awareness
- Vehicle safety
- Customer service
- Greeting guests
- Auditing
Timeline
Delivery Driver
Cabinet Creations LLC
09.2025 - 11.2025
Valet Attendant
Towne Park
09.2024 - 10.2025
Hotel Front Desk Clerk
Courtyard by Marriott
01.2024 - 09.2025
Sales Associate
AutoZone
07.2023 - 09.2024
Groundskeeper
LLC
03.2023 - 06.2024
Audio Visual Technician
Collective Christian Ministries
11.2021 - Current
Sales Associate
Walmart
05.2021 - 08.2023
Funeral Director's Assistant
Bounding Mortury
03.2021 - Current
Assembly Line Worker
Harley Davidson Inc
11.2020 - 12.2020
High School Diploma -
William Penn Senior High