Elliana Matthysse
Caledonia
Summary
My name is Ellie, and I am a dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. I have a strong work ethic and effective communication skills. I am also eager to contribute to a dynamic team and support organizational goals as a customer-focuseded individual with a passion for delivering exceptional service. I can contribute to the company by using my strong interpersonal skills with a talent for effectively addressing concerns. Lastly, I am committed to improving customer satisfaction and driving positive outcomes by being a result-driven individual with a solid track record in delivering quality work, known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service.
Overview
11
11
years of professional experience
4
4
Certifications
Work History
Patient Care Technician
University of michigan health west
Caledonia
08.2025 - Current
- Ensured clean and safe environment for patients and staff, enhancing overall care experience.
- Documented patient information accurately in electronic health records.
- Communicated effectively with patients to address their needs and concerns.
- Collaborated with team members to enhance patient care services.
- Participated in training sessions to improve skills and knowledge in patient care.
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Conducted EKGs, phlebotomy, and other laboratory tests following physician or RN instructions.
- Provided emotional support for patients and families, fostering trust and comfort during challenging times.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted pediatricians during patient examinations and procedures.
- Collaborated with healthcare team to address patient needs, improving coordination of care.
Assistant Teacher
Goddard School
Wyoming
04.2025 - 08.2025
- Assisted lead teacher in daily classroom activities and lesson preparations.
- Supported children's learning through engaging educational activities and play.
- Facilitated small group discussions to promote social skills and teamwork among students.
- Monitored student behavior and communicated concerns to lead teacher for timely intervention.
- Maintained a clean and safe classroom environment for all students.
- Engaged with parents to discuss child’s progress and daily activities, fostering strong school-home connections.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Communicated regularly with parents, teachers, and administrators regarding student progress and needs.
- Conducted personalized lessons for students needing focused guidance.
- Arranged age-appropriate activities to help children develop interests and talents.
- Observed student performance and analyzed individual records to assess progress.
- Provided one-on-one help to struggling students during study hall sessions.
Landscape Worker
VanBeelen Tree Farm
Carson City
05.2015 - 04.2025
- Maintained landscape areas through routine pruning and planting activities.
- Assisted with installation of irrigation systems to ensure efficient water distribution for plant health.
- Monitored plant health and identified issues, facilitating timely interventions to maintain landscape quality.
- Operated a variety of hand tools, power equipment, and trucks for landscaping projects.
- Moved soil, dug holes and planted trees, shrubs and flowers.
- Installed rocks, mulch beds and other decorative elements to enhance the look of landscapes.
- Removed weeds from flowerbeds and applied fertilizer to gardens.
- Assisted in planting trees and shrubs according to landscape design plans.
- Cultivated soil before planting trees or flowers, promoting optimal growing conditions for successful establishment.
- Edged lawns and flowerbeds using gas-powered and rotary edging tools.
- Planted flowers, bushes, shrubs, trees, and grass.
Inpatient Certified Phlebotomist
Corewell Health
Grand Rapids
04.2024 - 12.2024
- Collected blood samples from patients, ensuring adherence to safety protocols and effective techniques.
- Prepared specimens for laboratory analysis following established protocols.
- Maintained accurate patient records, enhancing data integrity in electronic systems.
- Ensured compliance with safety and infection control standards during procedures.
- Educated patients on blood draw process, reducing anxiety and improving cooperation during procedures.
- Obtained a variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Maintained accurate records of all collections performed utilizing computer systems or paper documentation forms.
Lawn Care Worker
Matthysse Kuiper DeGraaf Funeral Homes
Grandville
04.2020 - 09.2022
- Maintained lawns through regular mowing, edging, and trimming, ensuring healthy and visually appealing outdoor spaces.
- Mowed lawns using walk-behind mowers, riding mowers and edgers.
- Operated landscaping equipment to improve outdoor aesthetics and promote plant health.
- Ensured proper care of plants through watering, fertilizing, and weeding practices.
- Cleared gardens of weeds to promote plant health and enhance overall landscape appearance.
- Trimmed trees and shrubs around the property to maintain a neat appearance.
- Cleared pathways of overgrowth, debris, and snow to reduce hazards.
Education
Some College (No Degree) - Criminal Justice
Grand Rapids Community College
Grand Rapids, MISkills
- Lawn care and groundskeeping
- Plant care
- Client relationship management
- Problem solving
- Communication skills
- Planting
- Garden maintenance
- Physically fit
- Weeding gardens
- EKG administration
- Caregiver coordination
- Schedule management
- Emotional assistance
- Conflict resolution
- Customer service
- Basic life support
- Medical laboratory procedures
Certification
BLS
Timeline
Patient Care Technician
University of michigan health west
08.2025 - Current
Assistant Teacher
Goddard School
04.2025 - 08.2025
Inpatient Certified Phlebotomist
Corewell Health
04.2024 - 12.2024
Lawn Care Worker
Matthysse Kuiper DeGraaf Funeral Homes
04.2020 - 09.2022
Landscape Worker
VanBeelen Tree Farm
05.2015 - 04.2025
Some College (No Degree) - Criminal Justice
Grand Rapids Community College