Ellie Alvear
Snohomish,WA
Summary
Dynamic and results-oriented professional with a strong academic foundation in Communications and a passion for leveraging strategic messaging. Possesses exceptional communication, interpersonal, and project management skills. Seeking to apply comprehensive knowledge and creative insights to contribute effectively to a dynamic team.
Overview
6
6
years of professional experience
Work History
Nanny
Private Residence
02.2024 - Current
- Provided exceptional childcare for two children ages 1 and 5 with a focus on creating a safe, nurturing, and stimulating environment.
- Organized daily activities that promoted physical, emotional, and intellectual development, including educational games, arts and crafts, and outings.
- Managed children's schedules, including school drop-offs and pickups, extracurricular activities, and meal times.
- Handled household tasks related to childcare, such as meal preparation, laundry, and light housekeeping, to support the family's daily routine.
- Implemented discipline strategies that were consistent with the parents' preferences and values.
- Successfully managed challenging situations, demonstrating calm and effective problem-solving skills.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Built positive and nurturing environments to support child social and emotional growth.
Nanny
Private Residence
02.2023 - 09.2023
- Provided exceptional childcare for one child. 2 months old-9 months, with a focus on creating a safe, nurturing, and stimulating environment.
- Established and maintained positive relationships with the children and their parents, ensuring clear communication and trust.
- Maintained detailed records of children's daily activities, meals, and milestones.
- Successfully managed challenging situations, demonstrating calm and effective problem-solving skills.
HOSTESS/FOOD RUNNER/SERVER
THE RUSTY PELICAN
04.2022 - 02.2023
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Exhibited strong organizational skills by maintaining accurate records of guest preferences and feedback to help inform future improvements in service quality.
- Boosted customer loyalty through consistent delivery of exceptional service, friendly interactions, and prompt attention to guest inquiries or concerns.
RECEPTIONIST
WINDERMERE REAL ESTATE
09.2020 - 04.2021
- Provided administrative support to real estate agents, including preparing documents, contracts, and correspondence.
- Coordinated with property management teams and maintenance personnel to address client inquiries and maintenance requests.
- Conducted property research and assisted in the preparation of property listings and marketing materials.
- Upheld confidentiality and discretion in handling sensitive client information and transactions.
- Streamlined document management processes, resulting in improved office efficiency and organization.
- Managed front desk operations, including greeting visitors, answering phone calls, and responding to emails in a prompt and courteous manner.
CATERING SERVER
TRAILS END TAPHOUSE & RESTAURANT
08.2018 - 08.2019
- Provided exceptional service during catered events, ensuring guest satisfaction through attentive and courteous interactions.
- Set up event spaces according to floor plans and client specifications, ensuring a seamless and aesthetically pleasing environment.
- Collaborated with team members to coordinate food and beverage service, ensuring smooth execution of events.
- Recognized for consistently receiving positive feedback from clients and guests for professionalism and exceptional service.
- Successfully managed multiple events simultaneously, demonstrating strong organizational and time management skills.
Education
Bachelor of Science - Communications
UNIVERSITY OF PHOENIX
Phoenix, AZ12.2023
Skills
Time Management & Organization
Problem Solving
Adaptability
Communication Skills
Emotional Intelligence
Strong Discretion
Attention to Detail
Personal Support of Others
Creative
Quick Thinking & Resourceful
Customer Service
References
- DARCI KLEINDL, 206-310-6017
- CARLEE HOLLENBECK, PRIVATE RESIDENCE NANNY (BELLEVUE, WA) 425-223-1427
- JENNICA MEAD, PRIVATE RESIDENCE NANNY (NEWPORT BEACH, CA) 949-922-8317
- NATALIE ELLINGBOE, THE RUSTY PELICAN NEWPORT BEACH, 951-215-1554
- CINDY STACH, WINDERMERE REAL ESTATE OFFICE MANAGER, 425-773-4067
Timeline
Nanny
Private Residence
02.2024 - Current
Nanny
Private Residence
02.2023 - 09.2023
HOSTESS/FOOD RUNNER/SERVER
THE RUSTY PELICAN
04.2022 - 02.2023
RECEPTIONIST
WINDERMERE REAL ESTATE
09.2020 - 04.2021
CATERING SERVER
TRAILS END TAPHOUSE & RESTAURANT
08.2018 - 08.2019
Bachelor of Science - Communications
UNIVERSITY OF PHOENIX