Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
ELLIE ANDERSON

ELLIE ANDERSON

West Hills,CA

Summary

Dynamic server with extensive experience at Grand Master Recorders, excelling in customer engagement and cash handling. Proven ability to enhance guest experiences through upselling techniques and strong menu knowledge. Recognized for maintaining high standards of cleanliness and compliance with food safety regulations while managing high-volume service with precision.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Server

Casalena
Woodland Hills, CA
11.2024 - 06.2025
  • Informed customers of daily specials and signature menu offerings.
  • Explained menu options to guests, providing suggestions and taking orders.
  • Served food and beverages, ensuring accuracy of orders.
  • Prepared checks, itemizing total meal costs and applicable taxes.
  • Set up tables between patrons to minimize wait times.
  • Presented menus and addressed inquiries regarding items.
  • Provided wine selections with appropriate glasses for customers.

Server

Grand Master Recorders
Hollywood, CA
01.2025 - 07.2025
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Checked food before serving it to customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Stayed informed about daily specials, new menu items, promotions.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Maintained records of transactions made during shift as required by law or company policy.

Server / Bartender

The Whaler
Marina Del Rey, CA
11.2018 - 11.2023
  • Delivered high-quality service during peak times, including special events and weekends, maintaining a positive experience for large guest volumes.
  • Managed opening and closing procedures, including cash handling, inventory checks, and shift preparations.
  • Ensured bar area was consistently well-stocked and organized to meet customer needs efficiently.
  • Enforced responsible alcohol service procedures to maintain a safe and enjoyable environment for guests.
  • Demonstrated the ability to manage multiple priorities effectively, avoiding delays and providing seamless service.

Server / Bartender

Umami SBE Entertainment
Santa Monica, CA
02.2017 - 05.2019
  • Exceeded daily sales goals by promoting specials and upselling beverages.
  • Built lasting relationships with repeat guests, personalizing service by remembering preferences and engaging in friendly interactions.
  • Maintained cleanliness and organization of the bar area and storage spaces, ensuring readiness for service.
  • Prepared garnishes and managed beverage preparations with attention to detail.

Server

The White Harte Pub
Woodland Hills, CA
06.2015 - 01.2018
  • Provided prompt and attentive service, anticipating and fulfilling customer needs.
  • Utilized POS systems for accurate order management, billing, and handling complimentary items.
  • Cultivated rapport with regular customers, fostering a welcoming dining environment.
  • Maintained cleanliness of dining and work areas, contributing to a high standard of hygiene.

Server / Barista / Hostess

Leo And Lily
Woodland Hills, CA
04.2013 - 12.2015
  • Prepared dining areas to create an inviting and memorable experience for guests, promoting repeat business.
  • Handled opening and closing tasks to ensure smooth operation and readiness for shifts.
  • Maintained accurate cash handling and balanced cash drawer at the end of shifts.
  • Enhanced service quality by communicating effectively with kitchen staff, resulting in improved order accuracy.
  • Demonstrated comprehensive menu knowledge, addressing questions about ingredients, sourcing, and preparation.

Server / Host

Coogies Beach Cafe
Malibu, CA
05.2011 - 03.2013
  • Oversaw table setup and event preparation, ensuring adherence to service standards.
  • Shared extensive menu knowledge with guests, facilitating informed decisions and enhancing their dining experience.
  • Managed payment processing and cash drawer reconciliation.
  • Ensured compliance with local alcohol laws to maintain a safe service environment.
  • Managed reservations and waitlists efficiently, seating guests in a timely manner.

Server

Ashmoon Cafe
Woodland Hills, CA
04.2007 - 06.2009
  • Provided attentive and friendly service, creating a welcoming atmosphere for all guests.
  • Built rapport with regular customers to encourage repeat visits.
  • Uphold high standards of cleanliness and organization in dining.

Education

High School Diploma -

OFL Charter
Chatsworth, CA
06.2009

Skills

  • Customer Engagement & Relationship Building
  • Team Collaboration & Professionalism
  • Cash Handling & POS Management (Toast, Aloha)
  • Menu Knowledge & Upselling Techniques
  • Cocktail & Beverage Service
  • Compliance with Liquor Laws & Food Safety Regulations (TIPS, Serve Safe, Food Handlers)
  • Strong Organizational & Time Management Skills
  • Handling High-Volume Service with Precision
  • Training & Mentoring Staff

Certification

  • Alcohol Certification
  • Serve Safe Food Handler
  • TIPS Certified
  • Toast POS & Aloha POS Systems

Timeline

Server

Grand Master Recorders
01.2025 - 07.2025

Server

Casalena
11.2024 - 06.2025

Server / Bartender

The Whaler
11.2018 - 11.2023

Server / Bartender

Umami SBE Entertainment
02.2017 - 05.2019

Server

The White Harte Pub
06.2015 - 01.2018

Server / Barista / Hostess

Leo And Lily
04.2013 - 12.2015

Server / Host

Coogies Beach Cafe
05.2011 - 03.2013

Server

Ashmoon Cafe
04.2007 - 06.2009

High School Diploma -

OFL Charter

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