Ellie Bergey

Office Skills:

• Experienced with Microsoft Office, Word, Excel and Spreadsheet, typing 85 WPM.
• Updated spreadsheets and databases to track, analyze, and report on performance and data.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Reduced errors in documentation by meticulously proofreading and editing written materials.
• Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
• Surpassed team goals by partnering with colleagues to implement best practices and protocols.
• Supported company leaders by scheduling appointments and organizing itinerary.

• Managed a team of employees through effective coaching, ensuring proper training and adherence to safety protocols.
• Created a safe working environment for all team members through consistent enforcement of safety rules and guidelines.
• Exceeded company expectations for overall performance, receiving recognition as a top-performing door-to-door within the organization.
• Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.

• Operated cash registers, accepting payment and making change.
• Increased repeat business through friendly interactions, attentive service, and remembering customer preferences.
• Answered questions about store policies and addressed customer concerns.

• Managed volunteer recruitment and training processes, ensuring a consistent pool of dedicated volunteers for organizational needs.
• Handled sensitive information with discretion while maintaining confidentiality at all times throughout the internship role.
• Facilitated communication between different teams within the organization by acting as a liaison when necessary, promoting effective collaboration efforts across projects or initiatives.
• Ensured child safety through diligent supervision and adherence to established protocols.
• Worked closely with fellow staff members in developing and implementing educational and recreational activities.