Ellie Boisseau
Chicago,Illinois
Summary
Dynamic professional with extensive experience at Starbucks, excelling in customer engagement and team leadership. Proven adaptability and creative problem-solving skills led to successful promotional strategies that increased customer traffic. Strong communication abilities and time management expertise ensure high-quality service in fast-paced environments. Passionate about enhancing guest experiences and team performance.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Chicago, Illinois
06.2021 - Current
- Engage with guests, process orders, memorize recipes, prepare beverages, and manage multiple tasks simultaneously while ensuring optimal customer experience.
Shift Supervisor
Starbucks
Chicago, Illinois
04.2022 - 11.2023
- Executed opening and closing procedures, fostering positive relationships with managerial team, delivering outstanding customer service, and maintaining composure during high-volume periods or unexpected events.
- Developed promotional strategies to attract more customers during slow periods.
- Assigned tasks to employees and monitored productivity, performance and task completion.
Fudge Associate
Wythe Candy & Gourmet
02.2019 - 12.2020
- Engaging and communicating with guests, crafting chocolate year round, and seasonal candies, recommending products, giving directions to tourists, and cleaning and maintaining our kitchen area.
Apprentice/Marketing Manager
New Stage Theatre
Chicago
08.2019 - 03.2020
- Performed touring shows for grades K-12, engaging diverse audiences across multiple venues.
- Acted onstage and supported behind-the-scenes efforts for main stage productions.
- Assisted in various theatre operations to enhance overall performance quality.
- Captured footage and images of touring shows to promote visibility.
- Maintained camera equipment to ensure high-quality media production.
- Managed image uploads and downloads for website and Instagram to increase audience engagement.
- Recorded video content for children’s main stage show to document performances.
Education
Master of Arts - Acting
The Theatre School At Depaul
Chicago, IL01.2025
BFA - Theatre & Dance, Concentration in Musical Theatre
The University of Memphis
Memphis, TN06-2018
Skills
- Communication skills
- Adaptability and flexibility
- Computer proficiency
- Creative problem-solving
- Conflict resolution strategies
- Patience and understanding
- Collaboration and teamwork
- Stage management
- Time management techniques
- Leadership in teams
Timeline
Shift Supervisor
Starbucks
04.2022 - 11.2023
Barista
Starbucks
06.2021 - Current
Apprentice/Marketing Manager
New Stage Theatre
08.2019 - 03.2020
Fudge Associate
Wythe Candy & Gourmet
02.2019 - 12.2020
Master of Arts - Acting
The Theatre School At Depaul
BFA - Theatre & Dance, Concentration in Musical Theatre
The University of Memphis
Similar Profiles
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Hanna Valencia MartinezHanna Valencia Martinez
Barista and Cashier at StarbucksBarista and Cashier at Starbucks
Amy DavisAmy Davis
Assistant Manager at StarbucksAssistant Manager at Starbucks
Aaliyah WrightAaliyah Wright
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Geoffery HeaneyGeoffery Heaney
Veterinary Assistant at Veterinary Emergency GroupVeterinary Assistant at Veterinary Emergency Group