Ellie Christensen
Logan,UT
Summary
Dynamic professional with extensive experience in customer service and support, notably at Utah State University as a Proctor. Proven ability to maintain confidentiality and create secure environments. Strong communication and time management skills drive successful team collaboration and enhance guest experiences. Committed to excellence in all aspects of service delivery.
Overview
2
2
years of professional experience
Work History
Proctor
Utah State University
Logan, Utah
01.2024 - Current
- Secured testing materials and upheld confidentiality, safeguarding test integrity.
- Ensured compliance with test center policies and procedures, enhancing operational integrity.
- Maintained secure and positive environment conducive to testing.
- Checked in testers and facilitated access to resources, supporting a smooth testing experience.
Seasonal Lodge Employee
Bear Lodge Resort
Burgess Junction, WY
05.2025 - 08.2025
- Managed phone inquiries and scheduled guest bookings to ensure seamless check-in and check-out experiences.
- Resolved customer complaints and issues promptly, adhering to established protocols to maintain guest satisfaction.
- Processed accurate food and beverage orders from guests, ensuring timely delivery and quality service.
- Maintained cleanliness of tables, utensils, and dining areas throughout shifts.
Summer Camp Counselor
Alta Canyon Sports Center
Sandy, Utah
06.2024 - 08.2024
- Coordinated logistics for field trips, including transportation and safety measures.
- Supervised daily activities for campers, ensuring a safe and engaging environment.
- Provided first aid and handled issues with campers when needed in accordance with established procedures.
Education
Bachelor of Science - Mathematics Education
Utah State University
Logan, Utah12-2026
Skills
- Communication skills
- Customer service and support
- Confidentiality practices
- Time management
- Leadership abilities
- Team collaboration
- Work ethic
Timeline
Seasonal Lodge Employee
Bear Lodge Resort
05.2025 - 08.2025
Summer Camp Counselor
Alta Canyon Sports Center
06.2024 - 08.2024
Proctor
Utah State University
01.2024 - Current
Bachelor of Science - Mathematics Education
Utah State University