Ellie Hambrecht
Summary
Ambitious with proven track record of creating ways to bring people together and large senses on community. Well-versed in hospitality standards and natural knack for building relationships with customers, students and families.
Overview
3
3
years of professional experience
Work History
Event Assistant and Bartender
Oversea Distillery
03.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Global Residential Coordinator and Manager
Uniquenest Living/ SEFYS
04.2023 - 03.2024
- Developed and implemented service programming and operational guidelines to meet residents' needs and preferences.
- Hosted events to immerse cultures and bring residents together.
- Assisted international residents with transitioning into new living environment from over 5 countries and maintained strong relationships with residents.
Restaurant Manager and Bartender
Bushel And A Peck
04.2022 - 06.2023
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Attended to guests with intention of keeping them happy, fulfilled and eager to come back.
- Assisted in event planning and coming up with creative ways to bring community together with team of 5.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Second Grade Teacher
Dayton Oaks Elementary School
08.2021 - 06.2022
- Assessed student progress by administering tests and evaluating results.
- Developed and implemented discipline strategies to maintain classroom order.
- Personalized 1 on 1 relationships with students.
Education
BBA - Early Childhood And Special Education
Towson University
8000 York Rd, Towson, MD 2125205.2019
Skills
- Customer Service Best Practices
- Ultimate Connector
- Creative Planner
- Problem Solver
- Team Player
- Consistent and Reliable
Timeline
Event Assistant and Bartender
Oversea Distillery
03.2024 - Current
Global Residential Coordinator and Manager
Uniquenest Living/ SEFYS
04.2023 - 03.2024
Restaurant Manager and Bartender
Bushel And A Peck
04.2022 - 06.2023
Second Grade Teacher
Dayton Oaks Elementary School
08.2021 - 06.2022
BBA - Early Childhood And Special Education
Towson University
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